As a Google-certified IT Support Specialist at Arabian Trading Supplies, I provide technical support and solutions to more than 1000 users across multiple locations. I have more than 15 years of experience in the IT field, and I am proficient in desktop, mobile, and network software and hardware management and troubleshooting.I am passionate about continuously learning and updating my skills in the IT domain. I recently completed the Google IT Support Professional Certificate, which enhanced my knowledge and practice in customer service, operating systems, system administration, and security. I also have a diploma in Computer Hardware and Networking Professional from Nacs Infosystem. My goal is to leverage my expertise and credentials to deliver efficient and reliable IT support to the customers and stakeholders of Arabian Trading Supplies.