-Install and configure computer hardware operating systems and applications.-Monitor and maintain computer systems and networks.-Troubleshoot system and network problems, diagnosing and solving hardware or software faults.-Set up new users' accounts and profiles and deal with password issues.-Respond within agreed time limits to call-outs.-Work continuously on a task until completion (or referral to third parties, if appropriate).-Receiving calls and open tickets regarding the problem provided.

Communicating with clients (Ashghal) about projects' progress.Delegating tasks to appropriate team members.Verbal and written communication for understanding project requirements and explaining these needs to my colleagues and third-parties.Attention to details to ensure all specification are met.Installing all the machines needed.Installed and maintained hardware and software components on computers and IT equipment.Configured and tuned networking equipment and overall computer network, both Ethernet and Wi-Fi 100% successfully

· Installing all the machines needed (laptops, printer, switches… etc.).· Installing windows on all laptops and all needed software’s. · Creating users and modifying windows policies. · Maintaining the laptops on daily basis.

· Calling people and asking them if they want to apply for the cycle. · Collecting information and fill an outreach template. · Participating in the field work and register people. · Supporting the administrative work when required. · Report daily and weekly on outreach activities and results to the Project Manager.

· working on operational machines. · Creating virtual machines such as Vmware. · Installing Windows Server 2012. · Managing Windows Server: - Creating and modifying windows policies to fulfill the work requirements. - Working on active directory. - Create users. - Managing users’ access. · Working on system administration with my supervisor.