• Crafted Project Roadmap for executive stakeholders to develop Project Management Protocols of all National Enterprise Accounts and revamped customer success KPI’s resulting in a 180-degree change in customer sentiment• Successfully negotiated a 3-year renewal of HVAC service contract worth $40+ Million dollars with major accounts such as Biolife and Vitalant within biopharma industry with no scope change to the service contract• Development of comprehensive end-to-end Process Map for the whole of Trane Technologies Key Accounts allowing for seamless project handoff from Sales to Contracting/Startup to Service business units. Including packaging full scale data migration of legacy programs onto Salesforce for over 250+ sites• Collaborated in implementation of Brainbox AI service program to increase mechanical efficiency of our HVAC/BAS equipment onsite resulting in $426,278+ in cost savings. Additionally managed implementation of TISC truck roll avoidance SOP thereby netting a client cost savings of $103,000+ in the year of 2023

• Monitoring and controlling of large-scale metadata to track environment CPU usage and executed plan of attack to reduce system downtime to 2.4% mitigating a customer systems latency cost of $273,000• Created Product Backlog and led quality control/regression testing of multiple environment standups as well as database memory upgrades. Data backlog program was hosted via AWS Cloud S3 Platform.• $10 Million dollar account management for major clients within the medical technology and logistics field. Focused on expansion of medical service contracts within the Duke University Healthcare system to increase overall company revenue by 38% with metrics managed via Salesforce and Odoo CRM software• Digitization and Agile Product Lifecycle Management via Jira and Microsoft Project for companywide data repository of safety and compliance documentation. This yielded a 43% reduction in user logistics error translating to an average of 557 order completions per day with a net 0 error result

• Managed a $193 Million dollar project portfolio for the National Amazon Account via Salesforce and ComfortSite within the HVAC & Building Automation sector whilst performing Market Segmentation Analysis • Negotiated and successfully secured the National Preventative Maintenance Contract which generated over $7 million dollars adding 102 new facilities by conducting iterative phase gate reviews and product lifecycle management• Through using Lean principles and innovative thermal analysis software, yielded a 37% reduction in operating cost therefore reducing Energy Management Systems and Product Manufacturing waste allowing for 45 new integrations• Oversaw Enterprise Asset Management and Cloud Data Management via Microsoft Azure and Dynatrace along with numerous software implementations targeted at auditing over 1000’s facility units, which led to identifying 427 inaccurate unit tag descriptions • Preformed Project Risk Management for up to 405 national facility locations by conducting root cause analysis reporting and curating a quarterly RTU/AHU Risk Analysis Report focused on tracking equipment fault codes and component failures in order to define equipment failure patterns/data trends

• Head Sales Engineer in 70-million-dollar bid award with the Federal Reserve of The United States Government which was obtained by developing a HVAC and BAS estimate which led to a complete facility controls system overhaul• Led a team of 35+ MEP (Mechanical, Electrical, Plumbing) staff to oversee the commercial construction start up for executive clients within the Healthcare and Banking verticals• Increased regional sales 52% YoY whilst maintaining and average demo conversion rate of 42% through utilization of JCI Dodge Pipeline Leads Software

• Achieved development of a 3-D additively manufactured titanium aluminide using structure integrated with microscopic scale porosity to study the metal alloy open geometry. Established process of microwave heating as a unique and innovative technique for sintering• Successfully designed and developed a porous intermetallic titanium aluminide structure using Creo, SolidWorks, AutoCAD and microwave sintering, which exhibited higher temperature corrosion resistance, higher structural strength, and possessed a lighter weight than its original parent part by utilizing good laboratory practice (GLP) standards, SEM (Scanning electron Microscopy) on a SAM Alloy3, and liquid bronze infiltration via binder jet printed parts• Utilized Lean Six Sigma principles to increase project efficiency by 68% to meet quality control regulations and reduced project cost by 1/3 of initial budget spending by deductive analysis of more strict product specifications and launching a liaison operation with supplier gaining government security clearance

• Developed a 3-D printed Titanium-Aluminide with a focus on microscopic scale porosity to study the metal alloy open geometry. Established innovative process of microwave heating as a unique technique for sintering• Developed a porous titanium aluminide structure using SEM (Scanning Electron Microscopy), Creo, SolidWorks, and microwave sintering which resulted in an increased temperature corrosion resistance and higher structural strength.• Implemented Lean principles to increase project efficiency by 32%, this additionally reduced project cost by 1/3 due deductive analysis on the specifications scope.