National Accounts Senior Project Manager - Biolife
Current• Crafted Project Roadmap for executive stakeholders to develop Project Management Protocols of all National Enterprise Accounts and revamped customer success KPI’s resulting in a 180-degree change in customer sentiment• Successfully negotiated a 3-year renewal of HVAC service contract worth $40+ Million dollars with major accounts such as Biolife and Vitalant within biopharma industry with no scope change to the service contract• Development of comprehensive end-to-end Process Map for the whole of Trane Technologies Key Accounts allowing for seamless project handoff from Sales to Contracting/Startup to Service business units. Including packaging full scale data migration of legacy programs onto Salesforce for over 250+ sites• Collaborated in implementation of Brainbox AI service program to increase mechanical efficiency of our HVAC/BAS equipment onsite resulting in $426,278+ in cost savings. Additionally managed implementation of TISC truck roll avoidance SOP thereby netting a client cost savings of $103,000+ in the year of 2023