Business developmentMarket analysisStrategic planningRelationship management Financial managementTeam managementCompliance and legal mattersReporting and performance1. Develop and own the product and service offering in partnership with International and the DACH team2. Develop the country strategy and translate into operating plans. Conduct in-market research to understand consumers and competitors set3. Develop an initial strategy for brand positioning in the market4. Create a prioritised list of initiatives that tie back to clear impacts on top and bottom line for the country5. Stand up a voice of the market feedback loop with HQ teams6. Translate these initiatives into requirements for cross-functional partners and work with S&P to prioritise.7. Build and lead the local operations8. Hire local roles to enable partnerships and activations that can drive organic growth for the business9. Build and manage local coaching operations in partnership with the DE coaching lead10. Be the in-market face of the brand, handling PR and gov’t relations responsibilities in conjunction with Comms and Legal teams/agencies

Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.Plan and review compensation actions; enforcing policies and procedures.Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends.Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping.Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations.Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.Accomplish operations and organization mission by completing related results as neededMeet or exceed operations labor budget expectations.Manage staff levels, wages, hours, contract labor to revenues.Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.Responsible for all aspects of vehicle and heavy equipmentsCommunicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaintsWork closely with management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Assesses incidents, complaints and/or accidents for the purpose of resolving or recommending a resolution to the situation.• Conducts regular inspections for the purpose of ensuring work quality, performance and production, and assuring that staff performance is meeting established standards and expectations.• Participates in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions.• Recommends policies, procedures and/or actions for the purpose of providing direction for meeting the district's goals and objectives. • Responds to emergencies for the purpose of determining and implementing appropriate actions required to resolve situation. • Responsible for getting the right products in the right quantities, to the right locations all at the right time.• Managing, monitoring and developing a team of drivers and line managers.• Involved in strategic development and strategy making.• Making sure that all transport fleet vehicles are properly maintained and serviced.• Developing and nurturing customer relationship• Maintaining accurate administrative records.• Effectively liaises at all levels, both internally & externally. Superior negotiation skills gained within complaint management process. Very high level of written, verbal & presentation skills• Strategically plan and manage logistics, warehouse, transportation and customer services• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency• Arrange warehouse, catalog goods, plan routes and process shipments• Resolve any arising problems or complaints• Supervise, coach and train warehouse workforce• Meet cost, productivity, accuracy and timeliness targets• In charge of the day to day operations of the transport department.• Efficiently managing a team of drivers and vehicles• Responsible for all of the dispatching, routing, and tracking delivery

Align resource management (manpower and asset) strategy with business strategy across different business activities.Recruited to lead the delivery of an efficient effective and commercially sensible Plant and Transport operation which fully supports the needs and aspirations of this growing Saudi BusinessAnticipate emerging transport operations parameters to determine future resource requirements.Build a culture of business process improvements that extend beyond project life cycle.Communicate importance of achieving cargo handling timeframe outcomes with efficient use of resources.Communicate importance of achieving transportation operation timeframe outcomes with efficient use of resources.Communicate key messages resulting from transport operation's data analysis to key stakeholders.Develop the strategic positioning of transportation operation processes within warehousing or freight forwarding operations.Drive the successful completion of technology projects.Engage senior management for buy-in to implement solution identified.Formulate vehicle fleet management strategy across different plans.Identify strategic priorities of each specific transport link in development of plans.Influence stakeholders' perspectives of requirements and activities.Manage overall transportation operations, including the transport of dangerous goods and chemicals.Motivate colleagues at organisational level to develop innovative solutions for driving change.Review areas in logistics operations where technology can enhance processes.Review better ways to approach problems through synthesising and reorganising the problem information.Review cargo consolidation plans to identify savings in space, cost and efficiency.Review effectiveness of risk management plan and resources for transport execution.Review incident or crisis management plans to mitigate gaps.Optimize transport planning in the most efficient way for customer and stakeholders