Mohammad Majid Khan Email & Phone Number

India

London, England, United Kingdom

1. Client Negotiations:* Led client negotiations to secure agreements that aligned with both company goals and client expectations.*Prepared persuasive proposals, utilizing strong communication and negotiation skills to influence decision-makers.2. Sales Deal Closure:*Managed the full sales cycle, from initial outreach to contract signing, ensuring seamless deal completion.*Coordinated with internal teams (legal, finance, product) to finalize deal terms and secure necessary… Show more 1. Client Negotiations:* Led client negotiations to secure agreements that aligned with both company goals and client expectations.*Prepared persuasive proposals, utilizing strong communication and negotiation skills to influence decision-makers.2. Sales Deal Closure:*Managed the full sales cycle, from initial outreach to contract signing, ensuring seamless deal completion.*Coordinated with internal teams (legal, finance, product) to finalize deal terms and secure necessary approvals.Market & Competitor Analysis:*Conducted ongoing B2B market analysis to spot emerging trends, opportunities, and risks.*Applied insights from competitor and market research to shape business strategies, pricing, and product development.Growth Strategy Development:*Collaborated with marketing and product teams to identify market expansion opportunities.*Recommended strategies for increasing market penetration and capturing new business.3. Relationship Building:*Built long-term relationships with key clients and stakeholders, fostering repeat business and referrals.*Delivered tailored solutions to ensure high customer satisfaction by understanding their needs.Performance Tracking & Reporting:*Maintained detailed records of sales activities, deal progress, and client interactions.*Provided senior management with regular reports on sales performance, market insights, and strategic initiatives. Show less

Colindale London

1. Customer Service Excellence: *Provided exceptional customer service by efficiently resolving queries and complaints, resultingin the highest satisfaction ratings and fostering repeat business.2. Store Audit Compliance: *Upheld high operational standards and ensured strict adherence to company policies, achieving a98% audit pass rate.*Retail Trading System Management: Managed RTS effectively for smooth, error-free transactions and trained staff to optimize store… Show more 1. Customer Service Excellence: *Provided exceptional customer service by efficiently resolving queries and complaints, resultingin the highest satisfaction ratings and fostering repeat business.2. Store Audit Compliance: *Upheld high operational standards and ensured strict adherence to company policies, achieving a98% audit pass rate.*Retail Trading System Management: Managed RTS effectively for smooth, error-free transactions and trained staff to optimize store operations.*Foreign Exchange Policy Adherence: Adhered strictly to foreign exchange policies and stayed updated on currencyregulations, achieving zero audit errors and ensuring full compliance.3. Legal and Regulatory Compliance: *Implemented practices in line with legal standards to minimize risks and conducted regular checks to ensure full regulatory compliance. Show less

London, England, United Kingdom

Recovered debt by leveraging effective communication and customer support.Conducted monthly stock counts to prevent losses and meet high demand for packing materials.Developed customer storage contracts and reservations, boosting quarterly conversion rates.Reviewed audit reports to identify improvements, leading to a successful audit outcome.Secured the highest regional conversion rate for packing materials.

Colindale, England, United Kingdom

Maintained an exceptional customer service record, receiving the highest positive feedback through surveys and boosting the store's NPS.Enhanced sales through a positive attitude and active listening, becoming the top seller of beauty boxes for the month.

Lucknow, Uttar Pradesh, India

Developed a growth plan prioritizing customer satisfaction and profitability.Conducted research to identify market trends and consumer needs.Led project operations, boosting team performance and confidence.Enhanced staff productivity through effective training.Collaborated with a local marketing firm, generating £700,000 in sales within six months.

Master Of Business Administration - Mba, Business Administration And Management, General, 2:2

Bachelor Of Business Administration - Bba, Business Administration And Management, General, 2:2

A Level, Science

Education record

Level 7 qualification in strategy management and leadership