Mohammad Mohsin Email & Phone Number

Hyderabad, In

Hyderabad, Telangana, India

Finance Operations, HR , Admin

India

 Business Requirement Gathering and Documentation Create Software Requirement Specification Document. Coordinate with Developers during the Implementation(Coding) phase in the entire SDLC. Initiate Black box Testing, Alpha Testing(pre deployment) Project Communication with Stakeholders, Project Owners. Impart End User Trainings Customer Interaction / Client Servicing for existing Maintenance Projects Raise Invoices HR Activities Prepare Quotations/Business Proposals Office Management

Jeddah

 ERP Readiness Assessment , Data Collection , Data Cleansing , Gap Analysis , Identify Stake holders, Coordinate between Stake holders and Project Owners, Requirement Gathering (AS-IS) , Campaign Management. Manage communication and information flow between all teams involved in the project SAP, IBM (Implementation Partner), Javagulf (Implementation Partner), and KAU (Project Owner) Create and Track the Messages (Tickets) issued to SAP regarding Product Errors. Provide primary initial incident support. Document, categorize and prioritize incidents. Provide detailed Root Cause Analysis (RCA) documentation to Problem Management and attend RCA meetings with IBM to determine the root cause of incidents. Provide regular status updates for all escalated Service Requests.  Perform password resets, Role Assignment. Reply to management emails, monitor the SAP MARKETPLACE, Incident Management. Conduct Readiness Assessments, evaluate results and present findings in a logical and easy-to-understand manner. Involved in Business Process Blue Printing stage, upload the Business Process Definition documents (PDD’S) to Solution Manager. User Acceptance Test (UAT) and (BAT) Sessions with Business Owners and Stake holders. End User Sessions during Soft GOLIVE Stage (parallel with Legacy systems) Managing project deliverables and have them signed off with various stakeholders. Conduct daily/weekly meetings with respective stakeholders. Ensure project-related issues are worked to resolution with proper plan. Manage project risks through appropriate contingency, planning, forecasting & communications. Provide performance feedback to Resource Managers regarding resource productivity and effectiveness. Capacity planning for available resource bandwidth. Create and maintain Leave/Travel Plans. Manage Project Portfolio.

Saudi Arabia

 Perform Feasibility Study and create Software Requirement Specification  Software Development , Database design , Backup. Data Collection,Data Cleansing  Lead a team of Web Developers , Web Designers at the KAU  Content Management for the Website. Detail Analysis of the Applications ( Request Tracking, Asset Management , Data Cleansing) Established a team, assigned responsibilities and set team direction Understood, communicated and managed the overall direction of projects to ensure that client objectives are met Managed client expectation and satisfaction and ensured deliverable content and quality Managed project scope, proactively identified and resolved client challenges Identified risks, issues, mitigations and managed these during the life cycle of a project Signed off entry and exit criteria for components for which they are responsible  Planned testing projects and tracked against plans  Worked closely with the client(Various Departments) to ensure expectations are met  Provided status reports and updates on project deliverables Managed and motivated team members  Ensured appropriate test processes and methodologies, implemented enhancements where appropriate  Prepared project closure reports  Ensured knowledge is recorded and shared Participated in weekly/bi-weekly meetings with stake holders for scope, schedule.

Jeddah , Saudi Arabia

 System Analysis for the Projects (Application , Database , Presentation Levels). Reviewing the business and system requirements. Developed Applications (CIS – Circuit Information System , RM – Rollout Management) Lead a team of 25 Engineers to record the Assets of the Bank in the entire Kingdom. Performed Data Cleansing. Managing team of Developers and Support Engineers. Maintain the Inventory Application to track the equipments. Workshop Maintenance. Assign Tickets to Support Engineers, Implement SLA for Support related Issue. Involved in the Risk Assessment Plan Presided meetings between Business Managers and the Technical Teams. Maintain Time sheets / Vacation requests / Leaves. Prepare Application Manuals. Coordinate with the QA teams for successful hosting of Applications(Inhouse developed). Attending core team meetings and walk-through for review and resolution of business and system requirements.

Yanbu Al Sinaiyah, Al Madinah, Saudi Arabia

Projects: Portal, Sales Tracking and Maintenance Application  Perform as primary interface for Nour Communications with regards to customer escalations. Visit Customer Sites for Requirement Gathering. Maintain the Website with graphics, Promotions, Content Updates. Prepare Advertisement Banners, Promotions Campaign. Record Sales Leads. Creating Shift Roster.

Riyadh, Saudi Arabia

 Content Management. Visit Customer Sites for Application Maintenanace. Gather Customer Requirements. Preparing Test Execution Strategy.  Writing of Test Scripts on the basis of Requirements. Integrated System Testing to test the overall functionality.  Perform as primary interface for Nour Communications with regards to customer escalations Drive Promotion Campaings Seller Support Services