Mohammad Mousa
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Mohammad Mousa Email & Phone Number

Real Time Analyst at Concentrix
Location: Madaba, Jordan 4 work roles 1 school
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Concentrix
Role
Real Time Analyst
Location
Madaba, Jordan
Company size
174924 employees

Who is Mohammad Mousa? Overview

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Quick answer

Mohammad Mousa is listed as Real Time Analyst at Concentrix, a with 174924 employees, based in Madaba, Jordan. AeroLeads shows a matched LinkedIn profile for Mohammad Mousa.

Mohammad Mousa previously worked as Workforce Management Officer at Extensya and Real-Time Management Officer at Extensya. Mohammad Mousa holds Bachelor'S Degree, Electrical Power Engineering, Gpa : 85.8 Out Of 100 (Excellent Grading) from Tafila Technical University.

Company email context

Email format at Concentrix

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Concentrix

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Profile bio

About Mohammad Mousa

Workforce management officer with more than a year of experience in this field seeking for a new challenge

Current workplace

Mohammad Mousa's current company

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Concentrix
Concentrix
Real Time Analyst
Madaba, JO
Website
concentrix.com
Employees
174924
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Company profile
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4 roles

Mohammad Mousa work experience

A career timeline built from the work history available for this profile.

Workforce Management Officer

Extensya

Amman, Jordan

• Staff Optimization: Working in HR to ensure proper staff utilization, goal setting, and maintaining employee records.• Planning, scheduling, and forecasting the Weekly KPI’s to maintain operational efficiency.• Daily and weekly meetings with the client discussing:• 1. Previous day performance by Media Type and by LOB: • RCA on failed SLs • 2. Current Day outlook: • Risks and mitigations/Strategy to improve service levels• 3. Hiring Plan and Actuals • Where are we against the committed hiring plan • 4. Other Open items

Feb 2024 - Oct 2024

Real-Time Management Officer

Extensya

• Monitoring all clients’ real-time dashboards.• Monitoring the agent’s dashboard and maintaining real-time adherence to schedule.• Monitoring all WFM activities on floor and schedules attendance.• Providing adherence reports to CMC operations team.• Analyzing the unexpected events and reports it to the Workforce Specialist, TL and operation. • Tracking the login time, breaks and all phones and off phone activates. End of day Data validation

Oct 2022 - Feb 2024

Content Moderator

Extensya

Amman, Jordan

moderation of voice and Non-voice User-Generated content.

Aug 2021 - Oct 2022
Team & coworkers

Colleagues at Concentrix

Other employees you can reach at concentrix.com. View company contacts for 174924 employees →

KA Koramati Apoorva Koramati Apoorva Colleague at ConcentrixAndhra Pradesh, India View → OS Omer Safdar Ali Omer Safdar Ali Colleague at ConcentrixFederal Territory Of Kuala Lumpur, Malaysia View → ID Isabela Domingos Calçada Isabela Domingos Calçada Colleague at ConcentrixSão Paulo, Brazil View → SG Shruti Gupta Shruti Gupta Colleague at ConcentrixHyderabad, Telangana, India View → CH Carlos Henrique D. Carlos Henrique D. Colleague at ConcentrixSanto André, São Paulo, Brazil View → SB Suresh Babu V M Suresh Babu V M Colleague at ConcentrixBangalore Urban, Karnataka, India View → AM Aruna Mankena Aruna Mankena Colleague at ConcentrixPune, Maharashtra, India View → MS Mrinal Sarma Mrinal Sarma Colleague at ConcentrixGurugram, Haryana, India View → KP Kourtney Panzo Kourtney Panzo Colleague at ConcentrixSan Ġiljan, Saint Julian'S, Malta View → SC Steve Curry Steve Curry Colleague at ConcentrixLindsay, Ontario, Canada View →
1 education record

Mohammad Mousa education

  • Tafila Technical University
    Tafila Technical University
    Gpa : 85.8 Out Of 100 (Excellent Grading)
FAQ

Frequently asked questions about Mohammad Mousa

Quick answers generated from the profile data available on this page.

What company does Mohammad Mousa work for?

Mohammad Mousa works for Concentrix.

What is Mohammad Mousa's role at Concentrix?

Mohammad Mousa is listed as Real Time Analyst at Concentrix.

Where is Mohammad Mousa based?

Mohammad Mousa is based in Madaba, Jordan while working with Concentrix.

What companies has Mohammad Mousa worked for?

Mohammad Mousa has worked for Concentrix and Extensya.

Who are Mohammad Mousa's colleagues at Concentrix?

Mohammad Mousa's colleagues at Concentrix include Koramati Apoorva, Omer Safdar Ali, Isabela Domingos Calçada, Shruti Gupta, and Carlos Henrique D..

How can I contact Mohammad Mousa?

You can use AeroLeads to view verified contact signals for Mohammad Mousa at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did Mohammad Mousa attend?

Mohammad Mousa holds Bachelor'S Degree, Electrical Power Engineering, Gpa : 85.8 Out Of 100 (Excellent Grading) from Tafila Technical University.

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