Assistant Manager
Gulshan, Dhaka, Bangladesh
I worked in Beximco coummincations limited as a assistant manager. Below is my job duties and responsibilities.• Functional and technical support of ERP modules- Inventory management, Sales, WFMS.• 2nd level application support for internal and external apps and portal- FSM, CMS, AMS• Vendor & partner management, issue escalates, follow up and ensure on-time delivery• Application testing, issue list, and follow-up with vendor & stakeholder• Extensive support before Go Live• Build & develop different reports for automation and bring the efficiency of different departments to meet business needs• Report optimization through query modification• Urgent Internal Stakeholder offline support during installation and activation• Active member of vendor AMC/contract renewal by sharing the list of issues/repeating task/pending list to the management• Knowledge transfer of application & system to the new member of the team