“Provide organizations with predictable, business-focused IT services that optimize operations, manage risk and deliver measurable business value to our customers.”Benefits of Proactive Services* Significantly improved overall system reliability and performance- Prevents issues, reduces downtime impact and duration* IT spending focused on issue avoidance and service optimization rather than ‘fighting fires’- Through preventative maintenance* Predictable network and system management costs- Majority of support activity is pre-scheduled or automated- Alignment of IT support with your business needs* Improved security- Minimize risk of intrusion, data theft and lost productivity* An outsourced IT management solution- Focus on your core competence and not your networkProactive Solution Proactive Services Solution:24x7 performance monitoring of your devices, applications and IT resourcesScheduled Preventative MaintenancePatch ManagementAnti-Virus & Anti-Spam ManagementBackup ManagementQuarterly ReportingAddresses:Virtualization & Cloud SolutionsNetwork and system stabilitySecurity servicesData protectionEffective planning through transparencyAlso Offers:Service desk for centralized supportStrategic planning through regular review meetings