Mohammad R. Email & Phone Number

Montreal, QC, CA

Montreal, Quebec, Canada

• Lead workshops with stakeholders to gather requirements and map workflows using BPMN 2.0, Visio, and BPMN.io.
• Create Power BI dashboards for KPI monitoring and performance insights.
• Optimize the processes by integrating sales tracking and improving system performance.
• Provide process-focused training sessions on optimizing workflows and utilizing Power BI dashboards for data analysis.

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Leading stakeholder interviews & workshops to gather information and input on business needs (e.g. through Microsoft Azure DevOps and creating USER STORY) & goals.
• Working with IT teams to test systems and processes (including creating TEST PLANS & CASES, executing E2E and UAT tests, and documenting results) to ensure that they meet business requirements and function as intended.
• Integrated ERP Vantagepoint with WMS (part of LIMS) resulting in real-time data flow, improved inventory accuracy, and increased warehouse efficiency through the use of integration platform, mapping and testing, and.
• Collaborating with developers to fix the defects identified during QA testing and ensure that the systems and processes are functioning correctly.
• Managing relationships with vendors and ensuring that they are meeting the requirements of the organization.
• Creating various types of documentation, including business requirements documents, process flows, and user guides, to support the implementation of new systems and processes. (i.e., Cutover Strategy)

Montreal, Quebec, Canada

Montreal, Quebec, Canada

• Formulated clear objectives and worked to identify ways to add value to the company by modeling business processes and proposing effective solutions and strategies throughout the software development life cycle. For.
• Conducted research IV assistant product using SAP Hybris for ER management, including IV inventory, scheduling, and EHR integration for efficiency and patient experience
• Performed in-depth analysis of issues within the healthcare system and sales cycle to pinpoint the sources of problems and developed and implemented practical solutions.
• Investigated research and analysis of e-commerce platforms (Medicart, Medicsupplies, Healthpro etc.) in healthcare industry, evaluating feature set, scalability, and cost-effectiveness to determine the most appropriate.
• Examined the healthcare market landscape to identify costs, benefits, risks, constraints, trends, and business opportunities related to ER software solutions (EHR, etc.).
• Wrote queries and scripts in SQL and Python to implement business logic.