Mohammad Rafi Patnool Email and Phone Number

Transitioned to the Automation Team, while continuing to support the Endpoint Compliance Maintenance Team.o Collected and aggregated data from various security compliance teams into Excel, meticulously manipulating and cleaning the data to ensure it was error-free and compatible with Python scripts.o Developed and maintained Python scripts to analyze the cleaned data, identifying compliance targets, detecting anomalies, and generating actionable insights.o Ensured data accuracy by preparing Excel files with almost 100% precision, preventing script errors and facilitating smooth analysis.o Provided Root Cause Analysis (RCA) for lower compliance targets and recommended standard procedures to enhance compliance rates and overall security measures.o Monitored compliance metrics and performance data, using insights to drive improvements in security protocols and processes

o Updated Microsoft monthly patches on user machines to ensure system security and functionality.o Maintained BigFix compliance to streamline patch management and system updates across the organization.o Managed endpoint protection using systematic solutions including WSS (Web Security Services), FireEye, and encryption technologies to safeguard against threats.o Performed updates and maintenance of CyberArk through various methods to ensure effective access management and security.o Recorded and analyzed data in Excel, maintaining detailed logs and reports to track compliance and system performance, achieving a KPI compliance rate of approximately 95%.o Provided Root Cause Analysis (RCA) and technical support to resolve issues, contributing to a stable and secure IT environment.