As an assistant manager at Tata Consultancy Services, I lead a team of O2C collections analysts who provide end-to-end solutions for clients across various industries. I have over 8.5 years of experience in accounts receivable, aging reports, and A/R collections, and I have successfully managed large and complex portfolios, improving cash flow and reducing bad debts. I have also contributed to the development and implementation of best practices, policies, and procedures for O2C collections, ensuring compliance, efficiency, and customer satisfaction. I hold a bachelor of commerce degree from Dr. B. R. Ambedkar University, Agra, where I studied accounting, finance, and business administration. I enjoy working in a fast-paced and dynamic environment, where I can leverage my analytical, communication, and leadership skills to deliver value-added services to our clients and stakeholders. I am passionate about learning new skills, enhancing my domain expertise, and advancing my career in the O2C collections field.