• Lead the integration of Agile methodologies throughout business operations, driving new efficiencies in the management of technology development initiatives.• Develop and deliver new training programs focused on coaching Agile project teams in best practices governing project management lifecycles.• Create standards and requirements governing Agile processes, developing a baseline for all project management workflows deliverables.• Evangelize Agile methodologies, concepts, and benefits to achieve buy-in with business stakeholders, advising on the operational and technical benefits of introducing Agile concepts and processes.• Educate teams in the best uses and proper administration of Agile tools and software, driving improved team performance and project management efficiencies.

Lead Scrum team supporting multiple product lines. Serve as the designated team Agile Coach for organization-wide transformations. Coordinate closely with key stakeholders while guiding team in employment of Scrum framework. Identify business requirements and align project management deliverables to the unique needs of internal and external customers. Apply Agile/Scrum, Waterfall, and ITIL methodologies to guide efforts that improve the performance and reliability of systems. Spearhead changes and modifications to enterprise technology products, including researching and recommending development and implementation of new features and enhancements by prioritizing and reprioritizing the product back log for the best results. Representative of the team on the quarterly planning meetings and scrum of scrums. Lead sprints and technology-focused initiatives with input throughout entire lifecycle, including planning, scheduling and resource management, with responsibility for ensuring attainment of all project aims and deliverables. Create Business requirement documents and gather technical requirements from client/business side meetings and coordinating with Development and Engineering/architecture teams for consistent enhancement of the product delivered in sprint releases. Serve as point of contact for ADP’s Time product, responsible for managing all technical product issues, support cases, and support management of large scale customer implementations. Resolve support issues in a timely and accurate manner through effective data analysis and troubleshooting. Liaise with cross-functional teams to coordinate operational and technical resources throughout hosting center, service pack upgrades, and client migration projects.

Responsible for gathering, developing and analyzing business requirements in support of solution design. Documented, reviewed and approved business requirements document and functionality with key business stakeholders. Served as member of agile team tasked with meeting all project and performance goals. Conducted joint application development (JAD) sessions with end-users, subject matter experts, development and QA teams, and recorded requirements. Supported and trained end-users, developed and maintained documentation. Lead and implemented Go-to-Production initiatives for company using CRM (Maximo and JDE), Ensured requirements, scope, deliverables and schedule was documented and steered for success. Implemented newly developed CRM and upgraded existing in order to acquire maximum efficiency. Performed successful hand offs to the stakeholders.

Planned the strategy for Business-IT alignment to achieve business objectives effectively. Analyzed current vs future state and Gap analysis to make sure that proposed future IT solutions will be suitable. Served as liaison from Business Operations to all other departments to communicate improvements and issues and facilitated continuous improvement exercises. Provided top management with monthly operational analysis while also working closely with integration and data teams to manage data integration requirements. Lead implementation and migration of businesses operations.