Program/Project Manager
CurrentDevelop and implement PMO strategies aligned with the organization's objectives,Establish frameworks, methodologies, and best practices for project/program managementManage a portfolio of projects, ensuring they are executed effectively, meeting deadlines, and delivering expected outcomes. Prioritize projects based on strategic importance and resource availabilityIdentify and mitigate project risks. Develop risk management strategies and contingency plans to address potential issues.Continuously evaluate and improve project management processes, tools, and methodologies to enhance efficiency and effectiveness.Collaborate with various stakeholders, including senior leadership, project managers, and cross-functional teams, to ensure alignment and successful project delivery.Establish project scope by studying strategic business drivers; discovering and validating business and technical requirements and parameters; obtaining input from subject-matter experts; examining and recommending changes to current business practices.Gather requirements, clarify client needs, and articulate requirements through user stories to ensure product solutions meet client needsDevelop and deliver project documentation including requirements traceability matrix, business process design, configuration design.Identify gaps in the standard product functionality. Recommend effective solutions. Design solutions in conjunction with functional and technical teams.Design any customizations or extensions where there is a gap in the standard product functionality. Interface between technical teams and business/ end-users.Identify and assess client change requests, evaluate impact, and prioritize implementationDevelop and maintain project documentation, including project plans, budgets, status reports, and change requestsRegularly engage with internal and external stakeholders to communicate project updates, risks, and issues