With over six years of experience in Sales & the financial services sector, I am currently the Branch Manager at Fawry Plus, a leading provider of digital payment solutions in Egypt. I oversee the daily operations of the branch, ensuring the quality and efficiency of the product service and line maintenance. I also manage the sales and customer service teams, driving the growth and retention of our client base. I have successfully implemented several initiatives to increase the branch's revenue, customer satisfaction, and market share. Prior to joining Fawry Plus, I was the Sales Manager at AROPE Life Insurance, where I led a team of sales agents and brokers, and achieved multiple sales targets and awards. I have a strong background in business and commerce, and a passion for delivering innovative and convenient financial transactions to our customers. I am always eager to learn new skills and technologies, and to collaborate with other professionals and stakeholders in the industry. I am committed to advancing the mission and vision of Fawry Plus, and to contributing to its social and environmental impact.