Mohammad Rizwan Malik Email & Phone Number

Abu Dhabi Emirate, United Arab Emirates

• Successfully processing Personal Loans, Personal Instalment Loans, Auto Loans, Business Banking Loans (SME), Mortgage Loans, Staff Loans, and Leverage Loans• Processing loan disbursal activities like manual loan disbursement, block placements/release, manual settlement of existing loans, manually setup interest rate in T24• Internal transfer of funds (A2A), Issuance of Manager’s Cheques, Fee recovery, Set up customized payment schedule,• Processing loan maintenance activities like Postponement, Settlement (Full/Partial), Past Due Recovery• Loans Parameter changes like repayment date, instalment change• Blocking, unblocking and block adjustment, MC issuance, Funds transfer and Data capture• Loan Restructure (Placing of blocks, principal increase, PD recovery, deferral etc.)• In addition, coordination with other sections of Operations and internal stakeholders to ensure smooth work flow and delivery of high quality and timely service to internal customers

Abu Dhabi, United Arab Emirates

• Successfully Processing Fixed Deposit, Local Bill of Discounting, Manager Cheque, Standing Orders, Sweep Transfer, Stop Payments, Blocking and Unblocking Funds, Bulk Payments (LCY, FCY and A2A) and Signature Verification• Reviewing wire documentation for completeness and accuracy• Ensuring all outgoing bank transfers are processed within the bank procedures and controls• Performing other duties and responsibilities as required or assigned by line manager• Identifying new viable avenues to augment business generation and optimising customer service levels through delivery of outstanding services• Contributing as a processor for effective processing of wire transfer/telegraphic transfer/online funds transfer

Sheikhupura Punjab Pakistan

• Maintained a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service;• Supervised 2 or more associates as assigned by the Manager; ensured direct reports are completed in required compliance training & adhered to all internal procedures and controls as it relates to bank policy, laws, regulations and AML/FATCA Program• Supervised day-to-day operations of the teller line & resolved customer complaints and objections;• Audited teller drawers and approved Teller Difference Reports (TDR); performed surprise audits as required for cash drawers; reviewed teller related reports• Provided training of new associates in department and ensured ongoing training of department staff• Ensured dual control is followed at all times and enforced Teller Operating Procedures

Sheikhupura Punjab Pakistan

• Provided customer service by verifying customer identity and assisted them regarding all account information, inquiries and transactions in a friendly and professional manner• Trained and instructed employees in job duties and bank policies and assisted tellers when balancing problems occurred using knowledge of common errors• Maintained and balanced the cash vault and general ledger accounts and organized and reviewed reports weekly; verified transactions including pay orders, demand drafts and transfers

Sheikhupura

• Received and responded to customer service account inquiries on account balances, transaction details• Managed cash transactions and cash balancing and also statements fees and charges• Led inward & outward clearings and inward outward clearing returns

Pakistan

• Processed inward and outward clearing and clearing returns, remittance, banker cheques, demand drafts, call deposit receipt and utility bills• Managed cash transactions and cash balancing and also statements fees and charges• Received and responded to customer service account inquiries on account balances & transaction details

Pakistan

• Worked closely with the Management and Agriculture Credit Officer (ACO) for preparation of monthly statements and reporting same to AH & RH• Processed inward and outward clearing and clearing returns; processed Call Deposit Receipt (CDR) and Term Deposit Receipt (TDR)

Master'S Degree, Accounting And Finance

Accounting & Finance

Acca, Accounting

Bachelor'S Degree, Commere