🌟 Experienced Customer Service Professional 🌟With a decade-long tenure in delivering exceptional customer experiences, I bring a wealth of expertise to the dynamic realm of the vaping industry.🚀 About Me:As a seasoned customer service professional, I thrive in fast-paced environments where client satisfaction is paramount. Over the years, I've honed my skills in understanding and anticipating customer needs, resolving issues effectively, and fostering lasting relationships.💼 Current Role:Currently, I'm leveraging my extensive background in customer service as a valuable asset in the vaping industry. In my role, I'm dedicated to providing unparalleled support to customers navigating the diverse landscape of vaping products and services. Whether it's offering product recommendations, troubleshooting technical inquiries, or ensuring compliance with industry regulations, I'm committed to delivering top-notch assistance every step of the way.🔍 Key Skills & Expertise:Proven track record in delivering exceptional customer serviceStrong communication and interpersonal abilitiesProficiency in problem-solving and conflict resolutionDeep understanding of the vaping industry landscapeCompliance knowledge regarding vaping regulations📈 Career Objective:Passionate about continuously enhancing customer experiences and driving positive outcomes, I am eager to leverage my skills and insights to contribute to the growth and success of innovative vaping ventures. I'm particularly interested in opportunities that allow me to merge my customer service acumen with my enthusiasm for the evolving vaping industry.Let's connect to explore potential collaborations or discuss industry insights!

Team lead

Managing team membersProvide required data and reports to management Dealing High Profile customers and government officials Ensuring to run Business Centre smoothly Achieving all KPIsEnsuring to complete Business centre sales targetsProvide feedback and suggestions regarding the burning issues.Sales /cash/inventory reports Respond promptly to customer inquiries and complaintsMaintaining logs of activities and documentationFacilitating customers in product usage.Evaluate all relevant information to handle product and service inquiriesAchieve daily and monthly targets.To reconcile daily finical activities performed in business center. Supervising and implementing CS strategy to ensure high level performance scoring module lead south region on sales (providing daily sale data to management/ analyze and make strategies to achieve sales targets) provided integration trainings.

Ensures compliance with established internal control procedures by examining records, reports, operating practices, and documentationCheck physical stock/inventory Completes audit workpapers by documenting audit tests and findingsCommunicates audit findings by preparing a final reportVerifies assets and liabilities by comparing items to documentationGuide clients about accounts and do work efficiently and effectively.

Account opening Clearing Cash Money transferLockers operate Guide client regarding the banking procedure as per customer requirement