- Install, Configure and support Microsoft Server & Exchange, Firewalls(Watchguard, Sonicwall, Fortinet) - Install, Configure and support backup(Veeam, Datto backup, Veritas) and Antivirus software on servers- Install, Configure and support Switches, Routers and Firewalls - Install, Configure and upgrade PC`s/Laptops/Printers and troubleshoot hardware and software issues

-Perform 1st and 2nd Level technical support by phone or on site for: Microsoft office 365, Exchange, Printers through Group policy, RDP tools ,VPN, Active Directory and several applications.-Computer hardware expert-Test solutions for proper migration from old PCs to new systems.-FreePBX management with Cisco Phones, Polycom, Grandstream.-Inventory and asset management software (Snipe-It).

-Assembled, installed and tested servers, Cisco Switches and Firewall, computer hardware and software and peripheral devices (Laptops, Desktops, Servers and Printers etc.)-Program, installing Windows and utilities for bunch of workstations through MDT/WDS and PXE boot, Win PE, USB stick and cloud Vlan installation.-Preprogramming Cisco devices (Routers and Switches) for customers-Diagnose and repair hardware problems, set up, configure and test equipment. Perform preventative maintenance and install upgrades and options.

Telephony assist customers with installation, operational, maintenance for Keurig products and applications

I had started my career in this field as Telecommunication and network help desk , after a while I could reach to technical head to drive my team ..We have been working with different telecommunication companies like HYBREX (Transtel) systems, Shenou equipment and Miracall Technology

I was working as R&D , supervision of technical and technicians , working as VOC , VOIP expert at SIP protocol , gathering and reporting technical issues to suppliers and ..

I was working there as network engineer , technical support , computer hardware and software expert and help desk of telecommunication system .