Handling Cybersecurity Consulting & Services Projects for Government & Private Organizations.

Handled 2 major accounts for scheduling in terms of shift bidding, PTO bidding➢ Have experience in Shift Bidding, PTO Bidding➢ Ensure adherence to company policies and labor laws while scheduling➢ Collaboration: Work with teams to align workforce strategies with business goals.➢ Data Analysis: Monitor and report on performance metrics and trends.➢ Planning new hire training, Internal training (Refresher or Skill development Training for Team ops)➢ Forecasting and Scheduling: Predict staffing needs and create efficient schedules➢ Resolve scheduling and performance issues➢ Ability to drive results against SLA performance indicators➢ Process Improvement: Identify inefficiencies and recommend improvements.

End to end scheduling, planning and forecasting for clients

Senior Executive, Quality Assurance