· Efficiently Delivered Orders: Delivered a high volume of food orders to customers promptly and accurately, ensuring timely service and customer satisfaction.· Customer Service Excellence: Maintained a positive and professional demeanor when interacting with customers, addressing any concerns or issues promptly and effectively to enhance customer experience.· Navigational Skills: Utilized GPS and other navigational tools to plan efficient delivery routes, reducing delivery times and fuel consumption.· Order Management: Accurately managed and verified customer orders before delivery, ensuring all items were correct and met quality standards.· Problem-Solving: Handled unforeseen issues such as traffic delays, road closures, and incorrect orders, finding solutions to complete deliveries as quickly and efficiently as possible.· Time Management: Successfully managed multiple deliveries and tasks simultaneously in a fast-paced environment, consistently meeting deadlines and delivery timeframes.· Adherence to Safety Protocols: Followed all traffic laws and safety protocols to ensure safe and secure deliveries, maintaining a clean driving record.· Communication Skills: Maintained clear and effective communication with the dispatch team, restaurant staff, and customers to coordinate delivery details and updates.· Vehicle Maintenance: Regularly inspected and maintained delivery vehicle to ensure it remained in good working condition, reporting any issues promptly.· Cash Handling: Managed cash transactions and provided accurate change, ensuring all financial transactions were properly recorded and reported.

· Led a team of 5 engineers in developing cutting-edge electrical solutions for consumer products.· Designed and optimized motor control systems, including motor starters, VFDs, and DC drives.· Collaborated with cross-functional teams to ensure compliance with safety standards and quality requirements.· Conducted research on emerging technologies and implemented cost-effective solutions.· Supported SCADA systems and analyzed KPIs to enhance operational efficiency.· Provided remote technical phone support to clients, resolving complex issues promptly.

· Assisted senior engineers in circuit design, PCB layout, and component selection.· Conducted hands-on testing and troubleshooting of prototypes.· Developed automation scripts using Python for data analysis.· Collaborated with the robotics team to integrate control systems for automated work cells.

· Provides WOW! Customer Service· Operates cash registers and follows established cash handling procedures· Actively engaged in developing more effective customer service skills· Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations· Maintains product knowledge and current promotions through Arco Ampm systems and information sources.· ensures that merchandise is restocked and placed in their respective areas· Communicates with managers regarding customer concerns and employee matters

· Technical Support and Troubleshooting:· Provide comprehensive technical support to faculty, staff, and students, ensuring prompt resolution of hardware and software issues.· Diagnose and repair computer systems, peripherals, and network equipment, minimizing downtime and enhancing productivity.· Maintain a detailed log of all technical issues and solutions to track recurring problems and implement preventative measures.· Network Administration:· Manage and maintain the university’s local area network (LAN), ensuring reliable connectivity and optimal performance.· Configure and monitor network devices such as routers, switches, and firewalls to safeguard against security threats.· Implement network upgrades and expansions to accommodate increasing demand and enhance overall network capacity.· System Maintenance and Upgrades:· Perform regular system maintenance, including updates, patches, and backups, to ensure system integrity and data security.· Install and configure new hardware and software, ensuring compatibility and user accessibility.· Conduct system audits to identify and address vulnerabilities and inefficiencies.· User Training and Support:· Develop and deliver training sessions for faculty, staff, and students on effective use of IT resources and best practices.· Create user manuals and documentation to assist with common technical tasks and troubleshooting.· Provide ongoing support and guidance to users to enhance their technical proficiency and independence.· Project Management:· Lead and participate in IT projects aimed at improving the university’s technological infrastructure.· Collaborate with cross-functional teams to ensure successful project execution and alignment with institutional goals.· Manage project timelines, resources, and budgets to ensure timely and cost-effective delivery.· Technical Documentation· Maintain comprehensive documentation of IT systems, configurations, and procedures to support continuity and knowled