Playing a crucial role in identifying new business opportunities, developing strategic partnerships, and expanding the company’s market presence. Responsibilities include conducting market research, prospecting potential clients, and nurturing relationships to drive growth. Whilst showcasing strong verbal and written communication skills, proactive mindset, and a passion for driving business success.

This role required me to connect with people over the phone, by building and growing relationships.At BT Local Business I delivered high quality lead generation and identified new business opportunities.Skills -Calling Outbound Selling the full range of BT’s products and services.· Managing & building strong customer relationships.· Populating CRM tools as appropriate.· Providing a prompt positive customer experience.· Ensuring all customer orders are dealt with efficiently.· Be part of one sales team, sharing ideas, knowledge and resources.

Helping maintain, manage and repair IT systems. The role involved diagnosing software or hardware faults and solving the issues over the phone or in person. Troubleshooting and learning new concepts. Skilled in website and software functionality, internet connectivity, and general IT issues.