Mohammad Shahabuddin Email & Phone Number

Dubai, United Arab Emirates

• Spearheaded implementation of Salesforce CRM across Nakheel Sales and Leasing domain and Integrations with Oracle ERP.• Part of digital transformation team to sketch out strategy and rollout online services, cloud migration, API management and Mobile apps services.• Provided directional leadership and Oracle Application-related IT architectural expertise to the development team for optimization in-terms of System Integrations, customizations, and extensions. Conducted systems design, feasibility and cost analysis, to recommend cost-effective cloud solutions. • Lead CRM initiatives to design customer segmentation and automate cross-channel marketing communication and generate leads across business domains.• Participate in designing customer digital journey across multiple customer services and set feedback survey.

Dubai, United Arab Emirates

• Lead the end to end solution design and implementation on Oracle CRM and Property Manager and ensuring high quality, integrated software solutions within constraints of time and budget. • Perform varied and complex integrations with internal and external applications using Oracle SOA suite and Oracle API gateway.• Responsible for translating the requirements created by Business Analysts into the architecture for that solution and describing it through the set of architecture and design artifacts.

Dubai

Looking after property management solution @ Oracle apps for nakheel and other real estate business units of Dubai World.

Master Of Business Administration - Mba, Fintech

Bachelor Of Commerce - Bcom, Business/Commerce, General

Education record

Activities and Societies: High School