In my role as a Sales Representative at Alchelyst, I played a key role in reaching out to new clients and growing our customer base. Alchelyst is all about helping small businesses get noticed more and have a strong presence online. We’ve helped many business owners in different fields like real estate, consulting, food, small-scale manufacturing, and logistics, to make their brands known across various parts of Canada.Responsibilities:Led efforts on LinkedIn to reach out to potential clients and talk about our unique 3D model web development and design services.Had meaningful talks with business owners and key decision-makers, figured out what they needed, and offered them services that fit their digital marketing needs.Built and kept strong relationships with clients, made sure they were happy, and quickly addressed any of their concerns.Worked closely with our creative and development teams to make sure we delivered top-notch services that met our clients’ needs and visions.Looked into the market to find new business chances and kept up with what’s happening in the industry and what our competitors are offering.This role allowed me to help Alchelyst grow and succeed, and I learned a lot about sales, building relationships with clients, and offering digital marketing solutions.

At Adam Medical Equipment, my role as a Sales Specialist involved ensuring smooth operations and adherence to all guidelines. Here’s a summary of my duties:Ensuring medical codes were accurate and compliant was a priority, aiding in securing correct payment amounts.Patient insurance information was reviewed to determine coverage and calculate any amounts not covered by their policies.Conversations with other departments were a regular occurrence to resolve any claims-related issues.Approvals for medical equipment and outpatient procedures were confirmed, with benefits and eligibility accurately assessed.Payments from insurance companies were managed, and patient accounts were meticulously handled to ensure timely collection and application of payments.Invoices were created by reviewing patient records and determining the correct medical codes for billing.The privacy of all patient information was strictly maintained, and numerous calls about overdue accounts were handled.Affordable vendors were identified, and inventory was managed, utilizing spreadsheets to make informed decisions based on trends.Efforts were consistently made to resolve issues and enhance operational efficiency, with a focus on delivering top-notch service.New employees were trained on medical billing programs and data entry software.The goal at Adam Medical Equipment was to maintain accuracy, resolve issues swiftly, and contribute to the optimal functioning of the company.

At Comcast Xfinity, I worked as a Sales Specialist where my job was all about helping customers. I worked hard to make things run smoothly and made sure every customer found the right solutions for their needs. I spent my time talking to customers, figuring out any problems they had, and finding the right answers to help them out.I also joined in lots of team activities to get along better with my coworkers and create a friendly workplace. I was always ready to work at different times, even nights, weekends, and holidays, to make sure our customers always had help when they needed it.In every chat or call with a customer, I made sure to follow our service steps carefully, making every customer feel important and solving their concerns quickly and correctly. Working at Comcast Xfinity taught me a lot about excellent customer service, and I kept learning new things to do my job better and help out my team.