• Data interpretation: for actionable insights, using statistical techniques to analyze complex data sets.• Creating and implementing efficient systems of data collection and management.• Optimizing Data Analytics for Design and implement strategies aimed at improving statistical efficiency as well as enhancing the quality of data.• Data bases maintenance involves acquiring, managing and updating data from primary or secondary sources thereby ensuring accuracy of the database.• Coordination Across Departments and gathering data from different branches, making recommendations for improvements and preparing reports.• Report Preparation for creating detailed reports to be communicated to executive managers or operation managers.• Data cleaning is the process where you look at your data then filter it so you can know your source data problems/ performance indicators.• The identification and defining of opportunities for new process improvements in an organization are generally referred to as process improvement.• Management will identify the business needs and priorities based on the analysis of business information.• Employee Performance Reports: create performance reports for each employee and keep the master file of employees MIS Reports are produced weekly/monthly.• Data interpretation: for actionable insights, using statistical techniques to analyze complex data.• Optimizing Data Analytics: Design and implement strategies aimed at improving statistical efficiency as well as enhancing the quality of data.• Coordination Across Departments: gathering data from different departments, making recommendations for improvements and preparing reports.• Report Preparation: creating detailed reports to be communicated to executive managers or operation managers.

• Alarm Extraction and Investigation: Extract and investigate hot-listed calling cases from the software, analyzing usage patterns, calling levels, and potential fraudulent behavior.• Feedback Coordination: Send investigated cases to the respective circle for feedback and maintain a detailed MIS for tracking.• Customer Notification: Send SMS notifications to customers regarding eligibility for barring and maintain MIS records for these communications.• Pre-Check Alarm Analysis: Review cases generated from pre-check alarms, extract fraud cases, and coordinate with the circle for tele-calling and barring actions.• Invalid Alarm Resolution: Investigate and categorize cases from invalid alarms as fraud or non-fraud and create corresponding MIS reports.• Unbarring Report Verification: Extract reports from the FTP server for unbarring actions at the circle end, manually verify cases, and initiate barring on unauthorized unbarring instances.• Exposure Mapping: Map alarms based on “(Age of Network) AON Vs Exposure” and send cases with over 80% exposure to the circle for barring, while maintaining a detailed MIS.• Cloning Case Monitoring: Monitor cloning cases in the Ranger software, focusing on high-frequency cases and taking necessary actions.• Debt Management: Address cases in OGB (Overdue Bad Debt) state within 7 days to mitigate bad debts and unbar cases where payments have been posted and limits are met.• Query Response: It is important that we handle and respond to any fraudulent queries that include utmost precision and speed from the areas we supervise• Fraud Analysis: Perform extensive investigations in case of dishonesty which helps us realize the patterns involved and the identifying features in all our locations.• Fraud Barring and Unbarring: The fraud barring and unbarring processes must be overseen carefully by someone like you who can help take correct actions based on the findings made during the investigation of each case.