Communication

Invention of new techniques to prepare Different coffeesEnsure smooth operationsResponsible for Sales GenerationCustomer satisfaction Customer serviceCoffee shop ManagementAnswering guest queriesRelationship ManagementPreparation of Daily salesRevenue ManagementBrief StaffTrain staffCoordinate with staff to ensure smooth operationsHiring staffPar stock ManagementMinimize spilage of cutlery crockery and GlassesEnsure proper and timely service of light Breakfast Lunch and dinner to Guests

Resort Managementcatering ManagementSales Generationproperty ManagementRelationship ManagementCustomer satisfactionCustomer orientationEnsure CleanlinessAnswering guest queriesResponsible for FunctionsPreparation of BEO Banquet events orders

Resort and Banqueting directorTask analysisCustomer serviceEnsure servicesInventory of Beveragessales from Beverages and foodCoordinate with eventsFunctions Managementcatering ManagementStudy competitors

Restaurant DirectorBriefing staffMisen place activities to be doneRevenue generationSales and strategy managementSales managementFood and beverage service DirectorAttending guests QueriesTask ManagementAmbience Management of RestaurantResponsible for Daily openingSpecial Events Order takingEvents ManagerReports to Owner

Managing outletResponsible for Task ManagementFunctions ManagementBanqueting operationsDirector of operationsCustomer serviceGuest satisfactionFood and beverage serviceHandling Guest QueriesTaking orders for Banquet functions at large numbers of paxCoordination with outdoor Catering staffCoordination with DecoratorsMusic and Club

Responsible for BanquetingFunctions ManagementRevenue GenerationSales and MarketingDirector of ActivitiesBriefing staffEnsure cleanlinessTimely service to guestsAnswering guest queriesProblem solver

Responsible for Restaurant OperationsReport to Restaurant ManagerAssistant to GuestAnswering guest queriesRelationship ManagementCommunication builderEnsure SOP to be followed properlyMisen scene and Misen place activities to be done prior to openingCoordinator with other outletsRevenue generation Management

Report to Assistant Restaurant ManagerLook after restaurantConduct briefingdaily operationsresponsible for Directing staffAssist in hiring and training staffGuest satisfactionRelationship Management