Sr. Erp Application Specialist
Reported to the IT Director; successfully managed a multicultural and talented team of up to 60 IT professionals spread across the Americas, Europe, Middle East, Africa, Asia, and Australia within a matrix structure. Focused on Oracle and BaaN implementations.• Consulted with C-suite executives and acted as both a technology and business expert, making decisions impacting current and future operations.• Partnered with Operation management to ensure the Operation’s technology strategy is aligned with the organization's strategic plan and is reflected in the business development plans.• Provided Oracle 11i, Oracle R12, and BaaN IV ERP applications development and implementation through global, phased rollouts; assumed role of DBA Track Lead for Oracle deployment in Brazil.• Ensured 24/7 support for existing Oracle 11i, Oracle R12, and BaaN IV applications, coordinating functional, development, and system administration teams in US, Europe, Middle East, and India.• Contributed development perspective on the Oracle and BaaN Customization and led Patch Review Teams.• Enforced Change Control Management in development for migration of changes to ERP systems using standard change control methodologies to mitigate risks factors, guiding teams through related outages.• Spearheaded Oracle Workflow Team in global support and troubleshooting across modules and geographies.• Owned Global BaaN and Brazil Oracle Disaster Recovery planning and testing.• Directed global development, configuration, customization, and installation of BaaN IV covering seven languages and localizations with special attention to Finance FASB52 System and its integration, field service support, distribution, and manufacturing.