Mohammad Tauheed Email & Phone Number

Riyadh, Saudi Arabia

Currently working as soft service supervisor at Saudi Research Media Groups with experience of 3 years in the field and bearing ISO awareness certification in Quality Management System, Environmental management system, Health and Safety management system & Facility management

Riyadh, Saudi Arabia

Riyadh, Saudi Arabia

Jamshedpur, Jharkhand, India

Accounts Officer (TR) shall be responsible to:1.Download bill print file from FTP server and send the bill print file to printer.2.Get the bills printed in time.3.Dispatch printed bills.4.Attend customer complaints regarding billing, settle billing related complaints as per normsprescribed by TRAI.5.Pass adjustments (Credit/Debit) to customer bills for resolution of customer complaints.6.Monitor payment collection from all offline and online channels, update payment in CDR data base and reconcile payments received with respect to SLR reports.7.Take action on discrepancies in the customer data, tariff plan as and when brought to notice through RA and FMs reports.8.Monitor Dunning activities carried by CDR data centres in respect of the concerned SSA for which dunning falls due. Study effectiveness and propose changes if required.9.Monitor disconnection and reconnection activity-especially for failed dunning orders, in coordination with switch in charge and data centre staff.10. Approve (after examination) the work orders received in box of AOTR regarding refunds, additional deposits, and VIP disconnection orders.11. Pursue Defaulters for recovery of outstanding dues and initiate the process of Write off of irrecoverable revenue after observing the prescribed procedure.12. Account for revenue in the books of accounts of SSA, based on the SLR reports and Trial Balance generated by CDR data centre.13. Take necessary action to achieve the collection efficiency targets assigned by BSNL Corporate Office/Circle office etc.

Bhubaneswar, Orissa, India

 Work with end users to identify and deliver required PC service levels.  Liaise with, and provide training and support to, end users and staff on computer operation and other issues.  Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products. Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user workstation software and networking software products.  Perform on-site analysis, diagnosis, and resolution of complex PC problems for a variety of end users, and recommend and implement corrective hardware solutions, including off-site repair as needed.  Receive and respond to incoming calls, pages, and/or e-mails regarding PC and/or hardware problems.  Develop and maintain an inventory of all monitors, keyboards, hard drives, modems, printers, scanners, and other peripheral equipment.  Monitor and test PC performance and provide PC performance statistics and reports.  Construct, install, and test customized configurations based on various platforms and operating systems.  If necessary, liaise with third-party support and PC equipment vendors.

Diploma, Computer Hardware And Networking, B (7. 3)

Matric, First Division