I optimized Azure AD performance, reducing authentication errors by 20% through diagnosing and resolving synchronization issues between on-premises AD and Azure AD using Azure AD Connect. Additionally, I collaborated with cross-functional teams to handle service requests and incidents related to Azure AD, ensuring compliance with IT policies and maintaining uptime.

Presented technical findings and insights to cross-functional teams, effectively translating data-driven results intoactionable recommendations that improved product design efficiency by 10%.• Automated data cleaning and processing pipelines to handle large-scale datasets, reducing manual intervention time by40%. Designed ETL processes using Power Query for data transformation, reducing data preparation time by 60%• Built real-time dashboards with Power BI streaming datasets, enabling live monitoring of key business metrics• Optimized DAX queries and data models, improving dashboard performance by 40%• Created custom visualizations and tooltips using R and Python integration in Power BI• Automated report refresh schedules and configured incremental data loads, reducing server load by 50%• Managed CMDB containing 10,000+ configuration items, maintaining 99% accuracy in asset tracking.