Mohammad Alemi

Mohammad Alemi Email and Phone Number

Senior IT Analyst @ KPMG US
Canton, MA, US
Mohammad Alemi's Location
Canton, Massachusetts, United States, United States
About Mohammad Alemi

As a recent Computer Science major transitioning into tech sales, I bring a unique blend of technical insight and exemplary communication skills to the table. My ability to explain complex solutions to clients, paired with a talent for articulating value propositions clearly, positions me as a standout prospect for an SDR role. I'm adept at bridging the gap between technology and business needs, leveraging my technical background to understand product intricacies deeply and market landscapes. Alongside my strong analytical and problem-solving skills, my proactive approach and resilience in facing challenges make me an ideal candidate for driving growth and building enduring customer relationships. I'm eager to contribute my skills to a team looking to innovate and excel in the tech industry.

Mohammad Alemi's Current Company Details
KPMG US

Kpmg Us

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Senior IT Analyst
Canton, MA, US
Website:
apple.com
Employees:
218112
Mohammad Alemi Work Experience Details
  • Kpmg Us
    Senior It Analyst
    Kpmg Us
    Canton, Ma, Us
  • Apple
    Technical Specialist
    Apple Jun 2024 - Present
    Burlington, Massachusetts, United States
    ⬩ Provide onsite technical support, efficiently resolving hardware and software issues to enhance userexperience across a broad customer base.⬩ Utilize internal documentation and hardware diagnostic results to troubleshoot and provide solutions.⬩ Evaluate user’s needs to develop solutions to issues ranging from basic computer, application, system,device, hardware, and performance issues.⬩ Document troubleshooting processes and replication steps in service records, contributing to internal recordsof interactions, problems, and solutions.
  • Apple
    Specialist
    Apple Dec 2023 - Jun 2024
    Burlington, Massachusetts, United States
    ⬩ Educated and guided new customers into the Apple ecosystem by showcasing the full range of products andservices, creating new ownership.⬩ Supported customers with troubleshooting assistance for account setups and device configurations, ensuringseamless user experiences and maintaining data continuity.⬩ Managed customer flow by directing individuals to appropriate in-store locations and team members,enhancing operational efficiency and customer satisfaction.⬩ Delivered engaging Apple Vision Pro demos, generating excitement and sparking customer interest incutting-edge technology.
  • Pier 19 Country Store
    Pos And Inventory Systems Manager
    Pier 19 Country Store Apr 2020 - Dec 2023
    Tuftonboro, New Hampshire, United States
    ▪Directed all aspects of store operations including managing inventory, interviewing potential employees, and placing orders for dry goods and food, maintaining an average monthly revenue of $150,000.▪ Drove business growth by building relationships with clients and local suppliers, leveraging interpersonal skills to foster a network of returning clients and customers.▪ Spearheaded the digital marketing initiative by creating and managing the store’s Facebook page, increasing customer engagement and awareness of promotions to boost sales.
  • University Of Massachusetts Amherst
    Computer Science And Mathematics Tutor
    University Of Massachusetts Amherst Feb 2020 - Apr 2023
    ▪ Engineered and led specialized tutorial sessions covering critical subjects such as Algorithms, Data Structures, Web Development, and Calculus. Achieved a 90% student satisfaction rate and contributed to a 25% improvement in average test scores in these subjects.▪Provided hands-on assistance in coding challenges across multiple programming languages, including C, JavaScript, and Python. Successfully elevated students' problem-solving capabilities, resulting in a 30% increase in successful coding challenge completions.▪Devised and implemented adaptive teaching methodologies tailored to individual learning styles, leading to a 40% enhancement in student comprehension and engagement rates.
  • Majestic Marble & Granite
    Client Relations Junior Associate
    Majestic Marble & Granite Jan 2017 - Apr 2020
    Canton, Massachusetts, United States
    ▪Established and nurtured client relationships functioning as the primary point of contact, refining communication skills to ensure high levels of satisfaction, loyalty, and client retention.▪ Expanded the customer base through strategic outreach and construction site visits, showcasing an ability to identify and seize growth opportunities in a competitive market.▪ Cultivated and maintained strong relationships with a diverse client portfolio, sustaining business growth through exceptional relationship management and customer service.

Mohammad Alemi Skills

Leadership Python Java Collaborative Problem Solving Problem Solving English Serve Safe Certified Time Management Javascript Farsi C (Programming Language

Mohammad Alemi Education Details

Frequently Asked Questions about Mohammad Alemi

What company does Mohammad Alemi work for?

Mohammad Alemi works for Kpmg Us

What is Mohammad Alemi's role at the current company?

Mohammad Alemi's current role is Senior IT Analyst.

What schools did Mohammad Alemi attend?

Mohammad Alemi attended Manning College Of Information And Computer Sciences, Umass Amherst, Boston College High School.

What skills is Mohammad Alemi known for?

Mohammad Alemi has skills like Leadership, Python, Java, Collaborative Problem Solving, Problem Solving, English, Serve Safe Certified, Time Management, Javascript, Farsi, C (Programming Language.

Who are Mohammad Alemi's colleagues?

Mohammad Alemi's colleagues are Rawabi Khalid, Jahmille Campbell, Amy Lowe, Olivia Smith, Cac Lon, Bob Munyan, Guilherme Bicalho.

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