Mohammad Althaf Email and Phone Number
WORK EXPERIENCE 💼TECH MAHINDRAAssociate● Managed inbound calls and chat interactions, addressing customer queries related to Amazon products. Handling calls aswell as chats to clear the customer queries regarding Amazon product proficiently.● Delivered prompt and effective assistance, ensuring customer satisfaction through timely solutions.● Actively participated in team meetings, fostering open communication and collaboration for streamlined operations.● Cultivated positive customer relations through clear and helpful communication, establishing trust and satisfaction.● Implemented proactive customer engagement strategies, greeting and assisting customers to enhance overall satisfaction.● Demonstrated effective task prioritization, meeting stringent deadlines and providing support to team members withproject duties.● Utilized analytical skills to assess customer data, identifying trends and proactively anticipating customer needs forinformed decision-making.● Diligently monitored customer interactions for signs of security concerns, promptly escalating issues to management forresolution.● Engaged in friendly and consultative conversations with customers to uncover individual needs, ensuring personalizedrecommendations.● Created tailored solutions to address specific customer needs, emphasizing quality and customer satisfaction.● Exhibited adaptability by working variable hours to meet seasonal and business demands, showcasing commitment tooperational efficiency.
Adecco
View- Website:
- adecco.com
- Employees:
- 40956
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Operation AssociateAdecco Aug 2024 - PresentHyderabad, Telangana, India -
Safety SupervisorDoha Petroleum Construction Co. Ltd. (Dopet) Feb 2024 - Aug 2024Doha, Qatar -
AssociateTech Mahindra Jul 2023 - Nov 2023 -
Safety SupervisorBridge And Roof Co (Hpcl) Jan 2022 - Mar 2022Vishakhapatnam, Andhra Pradesh, India
Mohammad Althaf Education Details
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Nadimapally Satyanarayana Raju Institution Of Technology Vishakapatnam59 -
Govt. Polytechnic College Sangareddy Hyderabad62.8 -
Sri Sai Chaitanya Talent School68
Frequently Asked Questions about Mohammad Althaf
What company does Mohammad Althaf work for?
Mohammad Althaf works for Adecco
What is Mohammad Althaf's role at the current company?
Mohammad Althaf's current role is Operation Associate at Adecco (Uber) || Customer Relations Specialist || Automation Testing Enthusiast || Skilled in Java, Selenium, and Team Collaboration.
What schools did Mohammad Althaf attend?
Mohammad Althaf attended Nadimapally Satyanarayana Raju Institution Of Technology Vishakapatnam, Govt. Polytechnic College Sangareddy Hyderabad, Sri Sai Chaitanya Talent School.
Who are Mohammad Althaf's colleagues?
Mohammad Althaf's colleagues are Mochamad Hanafi, Frida Olsson, Pablo Daniel Portillo Garay, Abdul Razzaq Taj Mohammad, Sfiso Ndlovu, مالك الدوسري, Nathalie Diss.
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