Mohammad Ziad Asender

Mohammad Ziad Asender Email and Phone Number

Customer Experience ¦ QA ¦ Support Specialist
Mohammad Ziad Asender's Location
Azraq Al Shishan, Zarqa, Jordan, Jordan
About Mohammad Ziad Asender

I'm an experienced CCC officer with a demonstrated & professional history of working in the internet industry. Proudly skilled in multiple fields & environments, which led to a great life and work experience.My skills developed through different fields such as Volunteering, Farming, Building, Sports, Alternative Medicine & Massage Therapy, Education, and Information Technology. I am adding Customer Service, Customer Care, Customer Support, Customer Experience, Customer Relation, Indoor Sales, Coaching, and Teaching with a Bachelor's degree focused in Physical Education (Health, Fitness, Bodybuilding & Personal Training).I'm Knowledgeable and detail-oriented, with over eight years of professional experience with a stellar customer satisfaction record.I'm seeking knowledge through exploring new opportunities & challenges

Mohammad Ziad Asender's Current Company Details

Customer Experience ¦ QA ¦ Support Specialist
Mohammad Ziad Asender Work Experience Details
  • Opensooq
    Customer Care Officer
    Opensooq Mar 2015 - Aug 2024
    Amman, Jordan
    It's about how much you care, support, and help both the company and users for better understanding and problem-solving in an elegant & sophisticated way to reach the company's goals with the best customer satisfaction.Effectively helped with day-to-day operations of a busy & fast-paced CCC environment, Working in the number one classified Ads platform & marketplace in the MENA region while operating in 19 different Arab countriesI've Trained and mentored top customer care officers.Adept at conducting customer account research to fulfill requests, billing errors, bugs validation & CX. Ticketing System.Call Center.Emails, Google, Facebook & WhatsApp.Google & Microsoft Office Apps.Offline Visits - Indoor sales.Content Moderation.Flexible Workplace - Remote Work.Reporting.Software Testing.
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  • Opensooq.Com - السوق المفتوح
    Acting Team Leader / Qa
    Opensooq.Com - السوق المفتوح Mar 2023 - May 2023
    Amman, Jordan
    View
  • Freelance
    Personal Trainer & Massage Therapist
    Freelance Jan 2013 - Jan 2020
    Jordan
    Learned and practiced a piece of very useful and valuable information and techniques about the human body and natural herbs\oils for healing.
  • Ministry Of Education Of Jordan
    Physical Education Teacher
    Ministry Of Education Of Jordan Feb 2013 - Jun 2013
    Az Zarqa, Jordan
    Provided health and physical fitness education in classroom & pitch five days per week for one semester, six classes per day & thirty students at least per class. Promoted teamwork through group sports activities and partner-related games. Evaluated student's growth and athletic abilities and developed individualized instruction plans. Analyze student progress and attempts and grade accordingly as required by the district curriculum. Maintain athletic supply inventory and requisition new sporting items as needed
  • Intercontinental Hotels Group (Ihg®)
    Gym Instructor
    Intercontinental Hotels Group (Ihg®) Dec 2012 - Jan 2013
    Amman, Jordan
    The role was mixed of front desk - Receptionist & Gym Instructor, I was responsible for pools, Jacuzzi, steam rooms, gym, spa shop, massage, classes appointments, and other indoor activities. Learned how to multitask, take responsibility & handle work pressure.
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Mohammad Ziad Asender Skills

Microsoft Office Teamwork Project Planning Customer Service Team Building Team Management Research Training Curriculum Design Teaching Public Speaking Team Leadership Curriculum Development Educational Leadership Fitness Training Personal Training Social Media Testing Customer Experience Customer Relations Quality Assurance Customer Satisfaction Administration Internet Explorer Google Docs Microsoft Excel Microsoft Word Microsoft Powerpoint Microsoft Outlook Coaching Management Communication Customer Engagement Customer Support Problem Solving English Arabic Bodybuilding Self Learning Highly Responsible Ability To Improvise And Flexible When Needed Self Motivated Customer Service Training Zendesk Google Drive Service Indoor Slaes Lesson Planning

Mohammad Ziad Asender Education Details

Frequently Asked Questions about Mohammad Ziad Asender

What is Mohammad Ziad Asender's role at the current company?

Mohammad Ziad Asender's current role is Customer Experience ¦ QA ¦ Support Specialist.

What schools did Mohammad Ziad Asender attend?

Mohammad Ziad Asender attended Yarmouk University, Mazhar Arslan Secondary School For Boys.

What skills is Mohammad Ziad Asender known for?

Mohammad Ziad Asender has skills like Microsoft Office, Teamwork, Project Planning, Customer Service, Team Building, Team Management, Research, Training, Curriculum Design, Teaching, Public Speaking, Team Leadership.

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