Regional Head (Central)
Current- In-charge of optimizing operational and partner provided CSLA's. - Ensuring adherence to the company code of conduct. Hiring and training new personnel. - Mapping individuals' progress and output with regards to respective SLA's. - Re-defining operational process flows and actively re-structuring working dynamics to establish best working practices. - Achieving revenue targets with cross sell VAS trainings and implementing incentive policies. - Responsible for nation-wide roll out of new products. - Managing B2B and B2G partners. - Maintaining relationships with key stake holders. - Assisting partners with structural integrations and training on operational process flows.