Achievements:- 2008-2010 - Achieved consecutive promotions from a Service Cashier to the Second In-Charge Service Manager at a Woolworths Supermarket while studying full time. - 2010 - Received Service Award from Woolworths Ltd.Responsibilities:- Managing the front end and the liquor department- Training newly appointed checkout operators to operate the cash registers and to communicate with the customers in a professional manner- Handling and resolving customer… Show more Achievements:- 2008-2010 - Achieved consecutive promotions from a Service Cashier to the Second In-Charge Service Manager at a Woolworths Supermarket while studying full time. - 2010 - Received Service Award from Woolworths Ltd.Responsibilities:- Managing the front end and the liquor department- Training newly appointed checkout operators to operate the cash registers and to communicate with the customers in a professional manner- Handling and resolving customer complaints effectively- Ensuring the checkout operators adhere to the policies of the store- Planning and preparing weekly rosters for checkout operators (meeting budget)- Conducting monthly stock-take for tobacco products- Ordering tobacco products weekly, based on the history of tobacco sales- Managing paper works (preparing reports and investigating any discrepancy) Show less