Mohammad Salman Khan Email & Phone Number

Birmingham, England, United Kingdom

- Tracking user journeys and actions to provide valuable insights into user interactions with the product, aiding in understanding user behaviour and preferences.- Identifying and addressing friction points in the user journey leads to improved experiences, fostering greater satisfaction and engagement.- By establishing a robust analytics model, users can.

Bath, England, United Kingdom

• Dissertation equivalent project
• Conducted comprehensive data analysis from employee surveys, reducing data-gathering time by 40%.
• Facilitated weekly stakeholder meetings, enhancing client satisfaction by 80%.
• Utilized application KPIs to propose communication strategies, increasing team engagement by 30%.
• Implemented Agile framework, reducing process backlogs by 18% and incident ticket frequency by 20%

Pune, Maharashtra, India

• Collaborated with a cross-functional team of 4 including the 3rd party vendors, leveraging Jira's user story functionality to streamline internal processes resulting in project completion 2 weeks ahead of schedule and.
• Played a pivotal role in the Business development and enhancement of an IT networking system project, ensuring compliance with regulatory standards and delivering customer experiences.
• Delivered an IT project focusing on building a telecom network reaching 80K+ users in a safe, sustainable, and environmentally responsible manner to time, cost, and quality.
• Effectively bridged the gap between technical experts and non-technical stakeholders by conducting regular meetings and ensuring clear and understandable communication across diverse groups.
• Tasks involved as a part of the Delivery Performance Team – Daily Sprint Planning, Sprint Review and Sprint Retrospective throughout the Software Development Lifecycle (SDLC).

Mysore, Karnataka, India

Was trained core concepts of Python, Java and OOPs programmingCreated Project like digital library using MySQL, Java and CSSKeeping a track of data and learned Scrum methodology for working on a client faced project.

Msc, Management, 2:1 (Merit)

Btech - Bachelor Of Technology, Information Technology, 73.4%

75.5%