Mohammad Mersal Email & Phone Number

Kuwait

The role as a Project Lead encompassed roll-out of AutoPRO Project Management System for over 500 users and the scope included right from the Project Initiation to the Project Delivery/Close out and On Going support and maintenance. Leading a team of 2 engineers to ensure the successful Deployment, Integration and Support Channels of AutoPro Project Management and document control software solutions o Planning and Allocating of resources as per requirementso provide Training to Clients and junior engineers.o Project communication, checkpoint meetings, Project board meetings and communication planso Stakeholder Engagement often including senior officials through regular followup meetings.o Created implementation project plans; provided issue tracking, resolution, and escalation of critical issues

Kuwait

My job responsibilities are here as IT & Network Lead under:• Servers / Computers / Printers / Plotters Implementation / Maintenance and Troubleshooting• troubleshooting system and network problems and diagnosing and solving hardware or software faults• replacing parts as required• installing and configuring computer hardware operating systems and applications• monitoring and maintaining computer systems and networks• testing and evaluating new technology• Network Data Management• Network Data Backup• Network & Hardware Installation and Troubleshooting.• Internet Installation and Troubleshooting.