Mohammad Milan Email & Phone Number

United Arab Emirates

I am a Bachelor of Commerce graduate with two years of experience as a Sales Executive and Cashier at a prestigious UAE-based multinational luxury retail firm.Proficiently managed customer transactions using Point of Sale (POS) system, handling both cash and credit payments.Balanced cash drawer at the end of each shift.Ensured accurate record-keeping for audits.Processed customer transactions accurately and efficiently in a fast-paced luxury retail environment involving returns, exchanges, refunds, repairs and tax refunds.Proficiently used MS office tools for various tasks.Maintained strong customer relationships to enhance retention, loyalty, and lasting connections.Continuously achieved top performance in category sales and invoice numbers.Leveraged cross-selling and upselling techniques to consistently exceed sales targets.Collaborated effectively with the sales team to develop solutions that drove exceptional sales performance.Ensured quality control and inventory management overseeing product transfers and repairs.Supported promotional activities and direct marketing, enhancing product displays and customer engagement.Continuously updated product knowledge to ensure the proficient handling of luxurious goods and customer inquiries.Addressed customer complaints professionally in coordination with store management.Adhered to company policies, focusing on customer service excellence and maintaining operational standards.

India

I have worked as an Accounts and Audit assistant in a Chartered Accountancy firm and I have,Assisted in preparation of financial statements for various firms, companies, and cooperative societies.Assisted in external audits and contributed to the creation of audit reports.Assisted in income tax and GST filing.Experienced in data entry using Tally ERP software and MS Excel.Capable of handling office operations, mail communication, and client management.