• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication workflows among 10 departments and cut down manual work by 60%.• Overseeing technology projects, coordinating teams, managing budgets, and ensuring timely delivery.• Upgrade NW infrastructure by providing a 90-second boost in network speed & 100% data transfer efficiency.• Overseeing the management of 20 diverse industry-specific applications within a 2/3 tier environment.

• Conducted workload assessments and devised new processes that led to a 60% increase in productivity.• Contributed to implementing IT security assessment & remediation; managed security by system hardening.• Protecting systems from cyber threats, monitoring networks, and responding to incidents.• Implemented a centralized monitoring system that decreased system downtime by 89%.• Ensuring adherence with quarterly InfoSec training through the adoption of ISO/IEC 27001norms.

• Manage & support the IT infrastructure of the organization including Data Center and 1000+ endpoints.• Maintain blade/rack Fujitsu servers and SAN storage (Primergy BX/RX & Eternus DX)• Redesign of Active Directory architecture with GPO policy implementation.

• Premium IT service providers with 6 main sites and 24 regional airports with 10000+ endpoints.• Implemented & managed: • Fujitsu enterprise products including Blade Server, Storage System, and Tape Library• Linux systems for Oracle Database and ERP in Migration project• Multiple airlines applications like e-TOD & PostgreSQL DB & trained users• Windows Cluster Services for SQL database servers• LYNC Server 2010 Standard as a pilot project for management• Implement a multitude of applications in MS Private cloud using system center products• Planned, designed, and implemented Microsoft AD Migration from Windows Server 2003 to 2008• Worked on network connectivity and SAN storage, created LVM, LUNs, and VERITAS Backup Exec

Company: TechnoGatesClients: InterContinental® Jeddah (Major client), Elaf group, others

Corporate & Retail Banking