It Manager
Current- Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication workflows among 10 departments and cut down manual work by 60%.
- Overseeing technology projects, coordinating teams, managing budgets, and ensuring timely delivery.
- Upgrade NW infrastructure by providing a 90-second boost in network speed & 100% data transfer efficiency.
- Overseeing the management of 20 diverse industry-specific applications within a 2/3 tier environment.