Mohammad Nafi Email & Phone Number

Fremont, California, United States

• Joined an IT, app development, and HR services company when data was unorganized, optimized it for business analysis, and provided critical intelligence for various functions, including sales, marketing, CRM, and.
• Identified the most infrequent customers and recommended sales-boosting incentives. Segmented customers, preprocessed sales data, employed cohort and RFM analyses to understand customer loyalty tiers, and implemented a.
• Reduced fraudulent credit card activity by helping to implement machine learning models, using a large transaction data set. Preprocessed and balanced the data, and implemented models to maximize accuracy.
• Increased a department’s holiday sales by detecting sales trends and forecasting sales using sales data. Utilized forecasting and regression models.
• Provided insights about email marketing campaigns by conducting sentiment analysis and creating an efficiency classifier. Performed text preprocessing and vectorized texts for machine learning.
• Identified top email marketing campaigns by defining KPIs, tracking them, and building dashboards. Performed ETL transformations, implemented user filters, and provided actionable insights.

Dhaka, Bangladesh

• Joined a company providing an online transportation booking and selling platform as the first product and data analyst. Played a major role in boosting revenue significantly over two years.
• Boosted customer retention by using neural networks and classification models to develop strategies for customer relationship management.
• Improved user engagement and Net Promoter Score (NPS) by developing and leading multiple A/B tests and helping to build a recommendation system based on geographic radius.
• Optimized marketing campaigns by analyzing data on clients’ needs and past campaigns.
• Played a key part in the company’s expansion to rentals by identifying markets and analyzing customer data.
• Examined data on product performance and the success of implementations.

Dhaka, Bangladesh

• Earned an Employee of the Quarter Award for analyzing the finances and data of corporate clients requesting international letters of credit, bank guarantees, and other financial instruments. Also managed corporate.
• Reduced the time to analyze finances and data by implementing Python and SQL to automate processes and training employees to use Python.
• Assessed clients' ability to repay debt when given back-to-back letters of credit by using a financial forecasting model to evaluate payment histories.
• Reduced corporate clients’ budget variances by managing their annual budgets and employing advanced forecasting techniques to optimize resource allocation and streamline processes.

Dhaka, Bangladesh

• Mentored and tutored corporate finance and investment theory courses to 185+ undergraduate students.
• Prepared educational resources, daily lesson plans, and weekly assignments that averaged a 90% completion rate.
• 82% of the students who attended at least 90% of the tutorial sessions achieved a grade of B+ or higher.

Master Of Science, Information Systems, 3.79

Bachelor Of Business Administration - Bba, Finance And Financial Management Services, 3.7

Honors: Magna Cum Laude Award (2020)