• Managing Website Products Listing & Updating data.• Managing Multi-Vendor Ecommerce Platforms • New Inventory Creation & Products Sourcing.• Product Categorizing & Creating Promotions. • Updating Inventory Stock & Prices.• Orders Processing and Preparing Sales Invoices.• Creating daily & monthly sales reports. • Managing Complaints & Returns.• Payments Processing & Refund.• Back Office & Customer Support.

⮚ Manage Sales account and website enquiries ⮚ Check availability of products on website ⮚ Update Customers enquiries in SAP.⮚ Send Response and quotation to Clients.⮚ Manage purchase orders in System Application.⮚ Create new database.⮚ Analyze and sorting information accordingly and forward to departments.⮚ Generating Reports.

⮚ Upgraded & verified hardware and Installed Software applications & patch files.⮚ Provided Base level Technical Support to Clients.⮚ Provided employee training & instructed regarding basic operation of software and hardware.⮚ Payments Collections via cash & Cheque and deposited in Company account. ⮚ Maintained ERP software & Data migration and implementation⮚ Organized canopy events and demonstrations for new Clients.⮚ Resolved Clients complaints and Update status on… Show more ⮚ Upgraded & verified hardware and Installed Software applications & patch files.⮚ Provided Base level Technical Support to Clients.⮚ Provided employee training & instructed regarding basic operation of software and hardware.⮚ Payments Collections via cash & Cheque and deposited in Company account. ⮚ Maintained ERP software & Data migration and implementation⮚ Organized canopy events and demonstrations for new Clients.⮚ Resolved Clients complaints and Update status on CRM on a regular basic. ⮚ Maintained successful relationships with service providers, vendors and clients. Show less