Mohammad Islam Email & Phone Number

San Jose, Ca, Us

* Spearheading a strategic initiative to optimize hardware platform integration with AI software libraries, resulting in a 25% reduction in development time and a 30% increase in product performance. * Managing and developing relationships with critical vendors, partners, establishing service KPIs, leading contract negotiations to achieve a 25% reduction in costs and improve delivery times.

Dallas, Tx, Us

* Led a Digital Transformation initiative using cloud platforms, driving cross-functional collaboration for design, build, test, deployment, and post-launch phases, focusing on continuous improvement and insightful retrospectives resulting in a 15% increase in customer satisfaction. * Worked with the steering committee and external thought leaders and experts to inform product offerings and provided access/referrals to key target prospects in the sector, complying with all regulatory requirements, and internal controls.

Houston, Tx, Us

Led global initiatives of FCS team’s product roadmap from inception to launch including SOWs, technology assessments, budget, proof-of-concept, release metrics and on-time delivery.

Bangalore, Karnataka, In

Drove Google strategic program initiatives and provided thought leadership to executive teams. Led the various teams within the Customer Technology organization. Provided insight to the leadership team around operational excellence, resource and fiscal planning.

Led Digital Transformation initiatives by influencing Steering Committee and Program Managers in executing Strategic Business goals, developed program justification proposals, SOWs, secured executive approval, funding. Responsible for talent management, customer success and delivery.

Noida, Uttar Pradesh, In

Led multiple vendors, contractors and technology disciplines for multi geographic Data Center Migration / Consolidation projects which delivered Network setup, Virtualization, Application Refreshes, EUC, Quality Assurance, and Compliance.

Mumbai, Maharashtra, In

* Led geographically dispersed team of 75 resources and over $20M budget for Global Infrastructure Services transformation program that includes database & apps upgrade, virtualization, data center decommissions, OS and storage upgrade, to consolidate and optimize performance.* Worked across multiple teams, projects & sprints. Facilitated planning meeting, backlog grooming. Developed, managed change and release schedule and ensured alignment across key partners. Identified, and reported key release metrics. Demonstrated comprehensive understanding of the relationship between business needs and technological solutions.

Redmond, Washington, Us

Worldwide Enterprise and Partner Group (WW EPG)'s Sales Excellence Team responsible for designing processes and systems that empower EPG's decision making and field sales force productivity. * Defined key metrics, provided cross-functional leadership, financial direction & product roadmap for the portfolio of applications for worldwide sales organization. Managed on-shore/off-shore engineering resources & budget.* Build PMO function, provided governance & operational excellence to multiple programs and projects. Provided direction, coaching and mentoring of ongoing development, global production release of new product, support of applications & infrastructure. Drove and improved product/solution development lifecycle process definition.

San Jose, Ca, Us

* Spearheaded large scale Asset Management projects to worldwide Ebay / Paypal locations involving cross-functional teams & vendors throughout the product development lifecycle. Worked with PMO & used Agile/scrum.* Defined & streamlined process & workflows related to Asset Management. Lead multiple initiatives in selecting vendors, warehouse management, asset transportation, shipping compliance, environmental regulations.

Milpitas, Ca, Us

* Provided strategic and technical leadership, to ensure synergies between and among the various organizational effectiveness initiatives & served as a trusted advisor. Directed cross-functional team to implement Incident, Problem, Change, Configuration, Release, SLA and Inventory Management on-time and on-budget.* Tracked consulting metrics and analyzed historical and projected performance on a daily, weekly, monthly, quarterly and yearly reporting basis. Metrics include opportunities, revenue, billability and utilization.