Technical Support / Business Analyst
Current● Directed API implementation and testing procedures, improving integration processes and enhancing software functionality and testing: sustained 90% on-time completion rate.● Acted as a Scrum Master, facilitating Agile ceremonies and enhancing software testing processes, including SDLC and STLC, to streamline development and testing phases. ● Utilized project management skills to manage product backlogs, prioritize features, and ensure timely delivery of project milestones.● Collaborated with DevOps team to resolve critical database issues affecting blockchain projects.● Experienced Business Analyst with focus on the airline industry, specialized in API integrations. ● Proficient in analyzing, mapping, and optimizing API workflows for seamless data exchange. Currently contributing expertise to the Time2travel air booking system project.● Utilized SQL for troubleshooting application database issues.● Monitored server performance to ensure seamless operation of CI/CD pipelines.● Managed source code using Git and GitHub throughout software development lifecycle.● Developed and implemented thorough testing strategies, covering functional, integration, and regression testing, to uphold software quality: increased productivity by 40%.