Mohammad Zaim Email & Phone Number

Canada

Mississauga, Ontario, Canada

• Led and guided a dynamic team of Talent Acquisition Specialists and Onboarding administrators, offering unwavering support through the entire recruitment process
• Collaborated closely with clients to discern precise staffing requirements, devising strategic recruitment solutions that align with their objectives
• Partnered seamlessly with Sales Directors to conceive and execute robust recruiting strategies, delivering diverse talent pools to meet business demands
• Developed and maintained relationships with external recruitment agencies and vendors, leveraging their expertise for proactive sourcing when necessary and consistently identifying premier talent nationwide
• Formulated meticulous hiring strategies by harnessing data-driven insights, cultivating a comprehensive and informed approach to recruitment
• Orchestrated end-to-end management of recruitment and onboarding endeavours, pioneering industry best practices within talent acquisition and onboarding team

Ontario, Canada

• Partner with regional directors and district managers to understand current and future staffing needs
• Built strategic sourcing and selection campaign for 5 Regional Directors 50+ District Managers, 200+ Multi-Unit Store Manager and 1400+ Sales Associates to launch 700+ stores in USA
• Consistently achieve 90% fill rate across all roles of responsibilities
• Built and maintain successful referral bonus programs and tracking systems for USA and Canada
• Built executive reports with data visualization incorporating recruitment metrics for talent acquisition team in USA and Canada
• Consistently provide superior candidate experience

Ontario, Canada

• Coordinated end to end retail conversion of independent and corporate Ace Hardware stores across Canada on behalf of Rona Canada
• Worked with the Project Manager, District Manager, and Merchandising Field Manager to create detailed project rollout plans catered to specific location needs
• Effectively trained independent and corporate dealers on newly implement retail systems including pricing matrix’s, order processing, merchandising standards, and inventory processes
• Worked with the Project Manager to implement new processes to create efficiency in rollout plans including improvement to training, and merchandising processes
• Created and used a variety of analytical reports such as store ordering and inventory reports to outline areas of opportunities for locations
• Conducted regular dealer follow-ups post conversion to gauge level of retention and follow through with store management

Whitby, Ontario

• Providing legendary customer experience at every interaction.
• Looking for ways to contribute to the ongoing improvement of the overall branch customer experience
• Completing financial transactions such as deposits, withdrawals, bill payments and/or other account transactions for customers in an accurate and efficient manner
• Ensuring necessary due diligence to support the accuracy of all customer transactions
• Ensuring customer problems are handled appropriately, escalating issues when necessary
• Actively participating in the performance management process

Ajax, Ontario

• Responded to customer concerns, supports and assists of achievement of store and department customer care and sales goals by promoting, emphasizing and demonstrating skills involved in selling Geek Squad Service Plan.
• Completed timely and appropriate down-stocking of product, monitor and confirm accurate product pricing and placement by confirming up-stock is straight and organized.
• Supported the product knowledge and sales skills development of the Department and other store personnel as directed by the Supervisor.
• Maintained functionality of products and displays.

Whitby, Ontario

• Study the business processes that adds value in each stage production.
• Understand the use of SAP software.
• Generate cost reports from Business Intelligence
• Organize data for different analyzing purposes
• Cost analysis
• Trend analysis

87 Middlecote Dr, Ajax, Ontario

• Leading a team of 4 to 10
• Resolving customer issues.
• Training and Assisting new team members.
• Record and update temperatures of food at regular intervals.
• Keeping a healthy and friendly working environment for the team members.
• Account for any incident in the store.

6 Carlow St, Whitby, Ontario, Canada

• Provided assistance to affiliates with their online advertising account through e-mail and live chat.
• Helped resolve issues and discrepancies faced by affiliates globally.
• Informing affiliates about frequent updates within the company.

Advanced Accounting Diploma, Accounting And Business/Management, 3.2 Gpa

Activities and Societies: Accounting Society: 3rd Year Executive. Organized networking events for the Accounting Society member to connect.

Ontario Secondary School Diploma, 12

Activities and Societies: Volunteered as a Peer Tutor in the Math Clinic after school every week.