With an MSc in International Technology Transfer Management from Fachhochschule des Mittelstandes Bielefeld, my journey has led me to Isramco Properties GmbH. Here, as a Front Office Associate and Auditor, my focus is on delivering exceptional customer service and meticulous financial auditing to ensure operational excellence. My expertise in market research, honed during my academic tenure, has been instrumental in addressing guest concerns effectively and maintaining high satisfaction levels.At the core of my professional ethos lies a commitment to continuous improvement and leveraging my skills in Product Management and Marketing, which I further developed through internships. These experiences have shaped my ability to drive product roadmaps and streamline product development processes, making me an asset in both customer-facing and backend operational roles.