A state-of-the-art medical spa dedicated to providing the most advanced beauty and anti-aging procedures for men and women of all skin types. Dr. Rafael Acra's extensive experience with lasers and injectables has made him an expert in aesthetic and anti-aging medicine. His qualified team uses the latest, innovative FDA laser technology to tighten skin, reduce wrinkles, remove veins, age spots and unwanted hair. Dr. Acra specializes in liquid facelifts using injectables… Show more A state-of-the-art medical spa dedicated to providing the most advanced beauty and anti-aging procedures for men and women of all skin types. Dr. Rafael Acra's extensive experience with lasers and injectables has made him an expert in aesthetic and anti-aging medicine. His qualified team uses the latest, innovative FDA laser technology to tighten skin, reduce wrinkles, remove veins, age spots and unwanted hair. Dr. Acra specializes in liquid facelifts using injectables and fillers. A complete facelift that includes a defined jawline, an overall youthful appearance and facial symmetry that translates into beauty. Dr. Acra and his crew pride themselves on not altering an individual's visage, but rather enhancing their characteristics to revitalize a younger version of themselves. At Acra Medical Aesthetics, you'll find a wide range of face and body treatments to help you achieve a natural, youthful appearance. Show less

Managed incoming customer calls and emails. Answered customer questions regarding products. Asked customers questions in order to build a better understanding of their needs Participate in ongoing training sessions to Become familiar with product knowledge, customer service techniques, and industry trends. Assist in training new team members and provide guidance to improve overall team performance. Enhance overall team performance. good understanding of the company's products and services… Show more Managed incoming customer calls and emails. Answered customer questions regarding products. Asked customers questions in order to build a better understanding of their needs Participate in ongoing training sessions to Become familiar with product knowledge, customer service techniques, and industry trends. Assist in training new team members and provide guidance to improve overall team performance. Enhance overall team performance. good understanding of the company's products and services. Able to address customer concerns and make appropriate recommendations. Able to make suggestions. Collaborated with cross-functional teams to ensure efficient problem resolution and improve overall customer experience. Show less

Answering and handling incoming calls from customers Recording and updating customer dataProcessing complaints Handling angry customer