Mohammed Abdul Quadeer Email and Phone Number

As an Area Manager , I oversee multiple stores(6) within a specific geographic area. My responsibilities are as follows: Operational Oversight: Ensure that all stores in my area meet operational standards. This includes managing store performance, ensuring compliance with company policies, and maintaining high standards of customer service. Compliance and Safety: All stores adhere to health, safety, and labor regulations. Conduct regular audits and implement corrective actions as necessary. Problem-Solving: Address and resolve operational issues, conflicts, and challenges that arise in the stores. Customer Experience: Ensure that each store delivers an exceptional customer experience. Address customer feedback and implement improvements to enhance satisfaction Inventory control: Track inventory and control to ensure that no single item leaves the stores without requisition.

my role involves managing seller accounts from the risk of deactivation.take inbound calls to address seller questions surrounding their account and business and provide quick resolution.Make outbound calls to alert seller about his account health. interact with other teams for escalations, ticketsfollow up on each query until it is resolved correctly.Follow the policy guidelines, security on account,

Being a part of the social media team of Amazon, I used to handle all the social pages of Amazon like Facebook, Instagram, Twitter.I monitor the social pages, review the escalations posted on social pages, provides inline and immediate resolution.Handle emails, chat, phone calls of multiple regions to provide top notch customer service.Make good relationship with customers by engaging in funny banters on social pages, and surprising customers with gifts.