Senior Executive – MIS – Business Analyst to COO & VP – South Business Head.  Formulate data information’s by using Creative MS-Excel techniques. (Pivots, Charts, Formulas, Dashboards) Analysed Salesforce.com reports of sales team and flashing the same to Business Head & team leaders. Creating reports to help business team across the south region and corporate team in presentation format. Excellent facilitation skills like calendar, meetings, travel, claims, strong written and verbal communication. Performed opening and closing procedures for customers’ accounts, coordinated account transfer, and maintained customer account and commercials information related to it confidentially. Lead cross functional team to analyse and understand the operational opportunities for improvement. Collected data, analysed trends & created reports as requested by top management and corporate. Preparing and maintaining customer database and updating CRM (Sales force, Sugar CRM) Properly routed agreements, contracts, and invoices through the signature process system. Preparing performance report for quarterly variable and annual appraisal calculations. Keeping track of billing and collection for given set of accounts, and updating in SAP. Analysed market share and data on competitors, financials, sales. etc. Managed day-to-day calendar for company’s senior vice president. Coordinating and consolidating annual business plan.