Mohammed Abdullah Email and Phone Number

I take care of business development in Saudi Arabia, specializing in IT solutions, corporate training, and digital learning services. My role encompasses driving sales growth, managing operations, and maintaining strong client relationships through effective CRM strategies. Additionally, I oversee project management to ensure timely delivery and alignment with client expectations, contributing to sustainable business expansion and impactful learning experiences.

Manage sales & marketing for Wings ERP software in the central & eastern Province of KSA consisting of big cities (Riyadh, Al-kharj, Dammam, Al-Khobar, Al-Jubail, Ras-Tanura & Al-Hasa, etc..).• Generate potential leads through various resources Linked in/Cold calling/References.• Frequently plan & create marketing tactics to meet sales targets.• Responsible for complete sales cycle.• Consulting and determining the needs of the customer's business through a business study.• Arrange a presentation of Wings ERP Software for the customer’s top management.• Prepare Quotations, technical proposals & draft contracts.• Coordination between the technical team and the client to provide a seamless implementation and development process.• Conduct R & D, recommending new ideas for development to the management to keep software current with market demands.• Manage existing & new client’s queries.• Follow up for payments, AMCs & SLAs.

3+ years of experience managing the order & dispatch department consisting of 15+ people, responsible to manage the supply chain activities across India & day to day orders to be dispatched on time, ensuring that the operations of the company run smoothly with the customer’s satisfaction on priority.• Coordinating with the sales team to ensure that orders are processed promptly.• Contribute to overall customer’s satisfaction by promptly answering emails and handling orders on phone.• Manage the supply chain activities across India.• Prepare Sales orders, Purchase orders, Credit notes, Debit notes & E-Way bill in Zoho ERP software.• Production planning as per the urgency & commitment with the customer.• Monitor and organize inventory while effectively tracking new products for sales.• Worked closely with the CEO, providing input for operational directives & suggesting new strategies.• Prepare special reports for the management.• Attend essential sales training meetings and develop strategies for sales.• Solving customer’s complaints related with products & services.• Procurement of new stock from the transporters• Recruitment of new people if required.• Overall participation in all day-day operational activities.

• Manage complaints & queries of customers related to Tata Sky TV Network.• Handle phone calls & emails of complaints & new network installations.• Coordinate with the field executives assigning their work area & frequently moving them as per the area wise complaints & new installations requests.• Installation of Tata Sky TV network connection on set top box server.• Monitor & work on complaints till the closure of complaints with the customer’s satisfaction.