 Experience with TCP/IP and general networking issues. Responsible for checking and escalating and assigning the issues from a Ticketing tool Bug Tracker. Responsible going through all Help Desk issues and making documentation out of it. Installation and Configuration of SQL Server Management Studio on client machine through a remote tool CISCO WEBEX,Logmein,Teamviewer. Installation and Configuration of SQL Engine on remote machine Configuring and Installing Frame Work 4.1 on remote machines Installing EPSON and Touch Dynamics printers and trouble shooting. Downloading and Uploading files Through FTP,Filezila. Resolving Tickets and with various Technical issues including Monitoring and Trouble shooting by assessing log files. Coordinating with Higher Admin and end Clients to report specifications and requirement. Good understanding and experience with updating issue. Good Programming knowledge on Scripting. Good understanding of end-to-end implementation by analyzing Technical integration and Management requirements.  Excellent Organizational, Inter Personal, Verbal, Written and Presentation Skills. Work Experience in Windows server 2003 & 2008.. Experienced in maintaining SQL server security, Creation of logins and users, Configuring and assigned roles to users. Providing support to legacy systems and back-ups from parallel systems. Providing all types of computer support. Implementing Backup and restore strategy. Data recovery and disaster planning.

 Installed and configured routing and remote access Servers between offices. Responsible going through all Help Desk issues and making documentation out of it. Administering Web Mail Server for the company. Administration and Troubleshooting for Exchange server 2008. Installation and Troubleshooting of Windows 2003/2008 and Windows 2008 server. Implementation of SQL Server, Requirement was to maintain central database for hardware and software inventory,  Group Policy implementation for domain and auditing. User rights and ID management. Data recovery and disaster management planning.