• Oversee all passenger and aircraft handling operations on a shift basis, ensuring adherence to all arrival/departure checklists, brand requirements, company policy/procedures and regulatory requirements.• Responsible for the effective management of safety and security outcomes on a shift basis through hazard identification, safety and compliance monitoring and reporting.• Responsible for on time performance on a shift basis including coordination, mitigation, accurate reporting, and follow-up of delays.• Airport ancillary sales promotion, coordination, process compliance monitoring and adherence to associated targets.• Responsible for promotion, delivery, monitoring and reporting on customer service-related standards, including performance against associated KPIs.• Ensuring adherence to local authority requirements, including but not limited to arrival/departure documentation and reporting.• Make day-to-day operational decisions to manage and mitigate operational safety and security-related risks on a shift basis at station level, through effective evaluation and decision-making based on conditions, hazards, and threats.• Identification and reporting of safety and security-related occurrences and hazards in accordance with company procedures and local regulations.