Product Development Specialist And Operations Improvements Airport Services
CurrentEngaged with Market Research and Customer affairs, Analysed data gathering from different resoursces to search and implement latest products and improved existing products accross Dubai airports and outstations airports. Project managed and built 15+ premium airport lounges and improved existing airport lounges across the worldConducted implementation costs, timescales, benefits to customers and Emirates, revenue gains and saved millions of dollars in projects Setting… Show more Engaged with Market Research and Customer affairs, Analysed data gathering from different resoursces to search and implement latest products and improved existing products accross Dubai airports and outstations airports. Project managed and built 15+ premium airport lounges and improved existing airport lounges across the worldConducted implementation costs, timescales, benefits to customers and Emirates, revenue gains and saved millions of dollars in projects Setting up systems which involve devising performance measurement systems, producing audit checklists and evaluating business unit performance against KPI's. Input operational results and feedback into product enhancements. Wherever necessary and from a customer perspective, provided recommendations to operational management regarding service standards and/or processes. Show less